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Central Credit Union: Loans reviews

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4.96
Based on 2,595 reviews, last reviewed 30th Aug 2025
3% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful ... Very helpful , understanding and a very quick service Reviewed on: 30th August 2025
Sarah 's avatar
Sarah

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan
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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2595)

Personable and efficient

5
I was supported immediately and guided towards the right product for me. Straight away I was directed to wider support alongside just financial support and provided with relevant logins. My direct debit has been consistent and I’ve had no issues at all. The customer service team have answered all queries immediately and explained them in a manner that was easy to understand. Reviewed on: 28th June 2023
Jack's avatar
Jack

Helpful and Support Staff

5
I applied for a consolidation loan and as part of the process a member of the CU called to discuss. The call was helpful and informative and the agreement was put into layman's terms; clear and easy to understand. When I had a follow up question I used the app messenger and got an instant response. I will continue to utilise CU for loans in the future. The staff are polite, the platform (app) is easy to use and the interest rate is far better than other loan providers. Reviewed on: 28th June 2023
Chloe Mead's avatar
Chloe Mead

A well oiled machine

5
Fast, efficient and very friendly. My first time with credit union and it was hassle free. Definitely recommend them. Reviewed on: 28th June 2023
Nola Talent 's avatar
Nola Talent

Great service

5
Very helpful staff and great service Reviewed on: 28th June 2023
Emma's avatar
Emma

Brilliant

5
Always so helpfull and understanding always friendly i keep recomending this credit union to friends and family Reviewed on: 28th June 2023
Natalie X's avatar
Natalie X

Brilliant service

5
Helped me out when needed and brilliant service Reviewed on: 28th June 2023
emma downey's avatar
emma downey

Excellent

5
Only joined last year, this company have helped me so much with loans, school uniform loans, staff are very helpful polite and friendly and would go the extra mile to help. Reviewed on: 27th June 2023
Lindsey Carson's avatar
Lindsey Carson

Life Savers

5
I needed a loan urgently so i could move out and obtain housing , i was being declined from all major companies for a loan, the credit union approved me and completely saved me. They were kind and understanding and gave me a chance. Reviewed on: 23rd June 2023
Katie Halligan's avatar
Katie Halligan

Brilliant

5
This is a great service. I know I can get aloan to pay for our family holiday and then pay it off before going again next year. Reviewed on: 22nd June 2023
Geoff McKay 's avatar
Geoff McKay

The Unwavering Benefits of Credit Unions

5
Central Liverpool Credit unions is member-owned & democratically-operated They offer competitive rates on savings and loans, and have a strong focus on supporting their local communities. the staff are all dedicated, highly knowledgeable about the financial services on offer. they are incredibly helpful, and provide excellent customer service, taking the time to understand the needs of every member and offering tailored advice and solutions, this level of personal attention sets Central Liverpool Credit Union apart, creating a banking experience that is both personal and beneficial. Reviewed on: 22nd June 2023
Amanda Martins's avatar
Amanda Martins

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