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Chase Bank: Credit card reviews

Name: Credit card
Rating: 4.80 (383 reviews)

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4.80

Based on 383 reviews, last reviewed 13th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

Good Company Good company to deal with, friendly and helpful staff and good product. Reviewed on: 13th June 2026

Latest lowest rating:

1

Account Name Does Not Reflect My Legal Calling Name I have experienced ongoing issues with how my first and second given names are handled. I am originally from Germany, where it is common to use one’s ... Read more Reviewed on: 13th February 2026

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About this product

If you’re a Chase current account holder, you can apply for a Chase credit card.

You can use the Chase credit card abroad and won’t be charged foreign exchange fees. The Chase credit card has an interest free period for purchases and there are no annual fees. There's no impact on your credit score when you check your eligibility in the Chase app.

Chase credit card reviews help you find out what it’s really like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Credit card reviews (383)

Amazing service

Never experienced any problem. Would recommend to everyone. Reviewed on: 13th February 2026

Straightforward system .

Straightforward system . Easy to set up on app . Reviewed on: 13th February 2026

Top notch customer service.

Top notch customer service. Knowledgeable, at finger tips, always there, you don’t need physical banks Reviewed on: 13th February 2026

Should keep the 1% cash back .

Should keep the 1% cash back otherwise a good product Reviewed on: 13th February 2026

Great app, decent card but needs something more

Great app, everything works as it should with nice service to accompany it. Bit lackluster on the credit card features though with no rewards. Reviewed on: 13th February 2026

Site is very clear to navigate.

Site is very clear to navigate. Plenty of valued information. Customer service prompt and helpful Reviewed on: 13th February 2026

Easy access by phone and a great phone app ....

Easy access by phone and a great phone app makes business with Chase bank easy and professional. Reviewed on: 13th February 2026

Monthly statements are laid out clear and concise.

Excellent customer service not bots. Actions requests immediatly. Monthly statements are laid out clear and concise. Reviewed on: 13th February 2026

Responsive and effective

Always helpful, and quick to respond if there is an issue Reviewed on: 13th February 2026

So easy to use

Easy to use to access information or just your money Reviewed on: 13th February 2026

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