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Chase Bank: Credit card reviews

4.95
Based on 370 reviews, last reviewed 3rd Mar 2026
35200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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96%
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4%
3 star
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0%
2 star
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0%
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0%

Latest highest rating:

5

Super easy phone app Super easy phone app helping me keep track of all my daily banking/spending. Neat Rewards and cashback, speedy transfers. Love it! Reviewed on: 3rd March 2026
Denise H's avatar
Denise H

Latest lowest rating:

1

Account Name Does Not Reflect My Legal Calling Name I have experienced ongoing issues with how my first and second given names are handled. I am originally from Germany, where it is common to use one’s ... Read more Reviewed on: 13th February 2026
Jasmin K's avatar
Jasmin K

About this product

If you’re a Chase current account holder, you can apply for a Chase credit card.

You can use the Chase credit card abroad and won’t be charged foreign exchange fees. The Chase credit card has an interest free period for purchases and there are no annual fees. There's no impact on your credit score when you check your eligibility in the Chase app.

Chase credit card reviews help you find out what it’s really like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Credit card reviews (370)

Easy to open account.

5
Easy to open account. Great phone app, get up to date notifications and information. Very helpful customer service team. Have recommended to lots of my friends & family Reviewed on: 13th February 2026

Glad I switched

5
I recently switched to Chase bank and have found them to be excellent> They dealt with the problems that arose during the switch over with speed and efficiency. They keep me fully updated every day on what I am spending money on. Reviewed on: 13th February 2026

Excellent service and app

5
Excellent simple to use service and app Reviewed on: 13th February 2026

great customer service

5
got 15months interest free, when I had some small unauthorised transactions, customer services sorted it immediately Reviewed on: 13th February 2026

Customer service very good, everything is faster

5
Customer service very good, everything is faster Reviewed on: 13th February 2026

No transactions fee abroad.

5
No transactions fee abroad. Using the credit card abroad has no transaction fees as all the other credit cards. Reviewed on: 13th February 2026

So far so good only had the card for three weeks, bu...

4
So far so good only had the card for three weeks, but the kicker was the interest free period, thanks. Reviewed on: 13th February 2026

Brilliant bank most helpfull and you actually speak...

5
Brilliant bank most helpfull and you actually speak to a person not a robot !!!!! always there to assist you. Or explain anything you would like to know about your accounts Reviewed on: 13th February 2026

Bank of choice

5
It's been an exciting journey so far Reviewed on: 13th February 2026

Great service

4
It was very user friendly experience and all was setup in minutes. Reviewed on: 13th February 2026

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