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Chase Bank: Credit card reviews

Name: Credit card
Rating: 4.94 (379 reviews)

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4.94

Based on 379 reviews, last reviewed 18th Apr 2026

36000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

3 star

2 star

Latest highest rating:

4

no time wasted , simple process and was approved no time wasted , simple process and was approved Reviewed on: 18th April 2026

Latest lowest rating:

1

Account Name Does Not Reflect My Legal Calling Name I have experienced ongoing issues with how my first and second given names are handled. I am originally from Germany, where it is common to use one’s ... Read more Reviewed on: 13th February 2026

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About this product

If you’re a Chase current account holder, you can apply for a Chase credit card.

You can use the Chase credit card abroad and won’t be charged foreign exchange fees. The Chase credit card has an interest free period for purchases and there are no annual fees. There's no impact on your credit score when you check your eligibility in the Chase app.

Chase credit card reviews help you find out what it’s really like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Credit card reviews (379)

Excellent service

Easy to use and easy to transfer between accounts Reviewed on: 13th February 2026

Love Chase

Love Chase. It's so modern and gets what customers want. Love my credit card, everything clears quickly, refunds processed fast and clear when payment is due and of course no fees for spending abroad. Nothing not to like. Reviewed on: 13th February 2026

Low Rate

Didn't like it so much when you lowered the interest rate Reviewed on: 13th February 2026

Straight forward

Straight forward , never had a problem to date. Reviewed on: 13th February 2026

Really had an amazing experience.

Really had an amazing experience.Credit card with 0% promotional interest rate was worth it Reviewed on: 13th February 2026

Excellent customer service.

Excellent customer service. Super product Reviewed on: 13th February 2026

If I have had anything go wrong.

If I have had anything go wrong (and it’s always been my fault) a quick chat, always with a human, who’s first language is English and the problem is sorted. Reviewed on: 13th February 2026

Easy to navigate app.

Easy to navigate app. Friendly customer support. Reviewed on: 13th February 2026

A very satisfied customer.

As a very satisfied current account holder took opportunity to also have Chase credit card. Generous period of 0% interest with a company I trust which will also help with our spending abroad Reviewed on: 13th February 2026

Easy to open account.

Easy to open account. Great phone app, get up to date notifications and information. Very helpful customer service team. Have recommended to lots of my friends & family Reviewed on: 13th February 2026

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