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Chase Bank: Credit card reviews

Name: Credit card
Rating: 4.80 (383 reviews)

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4.80

Based on 383 reviews, last reviewed 13th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

Good Company Good company to deal with, friendly and helpful staff and good product. Reviewed on: 13th June 2026

Latest lowest rating:

1

Account Name Does Not Reflect My Legal Calling Name I have experienced ongoing issues with how my first and second given names are handled. I am originally from Germany, where it is common to use one’s ... Read more Reviewed on: 13th February 2026

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About this product

If you’re a Chase current account holder, you can apply for a Chase credit card.

You can use the Chase credit card abroad and won’t be charged foreign exchange fees. The Chase credit card has an interest free period for purchases and there are no annual fees. There's no impact on your credit score when you check your eligibility in the Chase app.

Chase credit card reviews help you find out what it’s really like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Credit card reviews (383)

If I have had anything go wrong.

If I have had anything go wrong (and it’s always been my fault) a quick chat, always with a human, who’s first language is English and the problem is sorted. Reviewed on: 13th February 2026

Easy to navigate app.

Easy to navigate app. Friendly customer support. Reviewed on: 13th February 2026

A very satisfied customer.

As a very satisfied current account holder took opportunity to also have Chase credit card. Generous period of 0% interest with a company I trust which will also help with our spending abroad Reviewed on: 13th February 2026

Easy to open account.

Easy to open account. Great phone app, get up to date notifications and information. Very helpful customer service team. Have recommended to lots of my friends & family Reviewed on: 13th February 2026

Glad I switched

I recently switched to Chase bank and have found them to be excellent> They dealt with the problems that arose during the switch over with speed and efficiency. They keep me fully updated every day on what I am spending money on. Reviewed on: 13th February 2026

Excellent service and app

Excellent simple to use service and app Reviewed on: 13th February 2026

great customer service

got 15months interest free, when I had some small unauthorised transactions, customer services sorted it immediately Reviewed on: 13th February 2026

Customer service very good, everything is faster

Customer service very good, everything is faster Reviewed on: 13th February 2026

No transactions fee abroad.

No transactions fee abroad. Using the credit card abroad has no transaction fees as all the other credit cards. Reviewed on: 13th February 2026

So far so good only had the card for three weeks, bu...

So far so good only had the card for three weeks, but the kicker was the interest free period, thanks. Reviewed on: 13th February 2026

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