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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Funky bank

Chase is a modern bank with funky vibes and easy to use. I love the round up and the savings option. Reviewed on: 12th April 2024

Very easy to use making a different account for diff...

Very easy to use making a different account for different reasons is just amazing Reviewed on: 12th April 2024

Very good service and reliable

Very good service especially when travelling abroad Reviewed on: 12th April 2024

By far the best bank I’ve been with

Chase is brilliant, I’m so glad I decided to open an account with them. The main benefits for me is the competitive interest rates, the 1% cash back and the fact that I can use my card abroad like normal! The app is easy to use - by far the best bank I’ve been with. Reviewed on: 12th April 2024

Simply the best in all areas of banking with Great c...

Simply the best in all areas of banking with Great customer experience Reviewed on: 12th April 2024

Excellent customer service

I had paid for some products that I never received and I wasn't getting the refund promised. I contacted Chase who raised straight away a dispute with the seller and reimbursed me within the hour. I really appreciated the excellent service. Reviewed on: 12th April 2024

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Great bank.

Great bank. Informative, easy to use and navigate app. Reviewed on: 12th April 2024

I find my account easy to understand.

I find my account easy to understand. Covers all aspects of what I need and more. I can speak to a human being instead of metal mickey when I require to. Thank you Chase. Reviewed on: 12th April 2024

Efficient customer service

very good customer service. Efficient Friendly customer service with quick response. Reviewed on: 12th April 2024

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