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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Problem free,

Problem free, all information is concise and clear Reviewed on: 12th April 2024

Phone call

I out the wrong email at the start and couldn’t access my account. 1 phone call on a Sunday morning and it was all sorted Reviewed on: 12th April 2024

Good used abroad. Value exchange guaranteed..

Recently traveled to Thailand and used my Chase card for purchase and was given very good exchange rates. A reliable bank. Reviewed on: 12th April 2024

always great service

Never had any issues always great service Reviewed on: 12th April 2024

Excellent customer service experience

Excellent customer service experience: and they pick up on suspicious activity without me having to worry. Reviewed on: 12th April 2024

Chase is the bank for now and the future.

Chase is the bank for now and the future. Seamless connection, great customer services and real value for modern day experience. Reviewed on: 12th April 2024

Easy to use app, very responsive service

Easy to use app, very responsive service Reviewed on: 12th April 2024

Wonderful everything exactly where it should be.

Wonderful everything exactly where it should be. No chasing...my browser links Reviewed on: 12th April 2024

Excellent service, easy to use app, cashback on ever...

Excellent service, easy to use app, cashback on every shopping except some. Reviewed on: 12th April 2024

Not a single issue

Not one single issue with chase bank since opening the account. Excellent customer service. The app is great too. Reviewed on: 12th April 2024

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