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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Catch the Chaser and Smile

Easy to use and didnt believe how easy all my transactions are. Reviewed on: 12th April 2024

I'm impressed with the cashback.

I'm impressed with the cashback. Not so sure when the deposit amount rises to get it, but so far I have had only positive experiences. Reviewed on: 12th April 2024

Excellent - the best bank I have ever had.

Excellent - the best bank I have ever had. Reviewed on: 12th April 2024

Easy to use app / easy to contact customer service a...

Easy to use app / easy to contact customer service and quick. Good rates and accounts. Reviewed on: 12th April 2024

Fast and reliable in terms of transfer and payments

Fast and reliable in terms of transfer and payments Reviewed on: 12th April 2024

Have two accounts with chase and always found them g...

Have two accounts with chase and always found them good and you can speak to someone when needed Reviewed on: 12th April 2024

It’s a brilliant bank to work with.

It’s a brilliant bank to work with. I use it all the time in the Uk and when I go abroad. I trust it so much and it has fantastic features that save me a lot of time Reviewed on: 12th April 2024

Our favourite bank

Great! Customer service is always prompt and friendly. App is excellent and works well when combined with savings. No transaction fees abroad is a welcome bonus! It would be even better if they offered Chase Sapphire as in the US. Reviewed on: 12th April 2024

Chase is amazing

Chase bank is great, great cash back and great saving account Reviewed on: 12th April 2024

Customer service is so easy to get through to and th...

Customer service is so easy to get through to and the staff are very knowledgeable and polite Reviewed on: 12th April 2024

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