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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I love the simplicity of the app, and the cashback

I love the simplicity of the app, and the cashback element. As a new homeowner it’s an Easy way to make £180 a year for just using a debit card. The savings rates aren’t too bad either. And my experience with their customer service team was also pretty good too. Reviewed on: 12th April 2024

So simple to use and I love the security features of...

So simple to use and I love the security features of no details on the card. Reviewed on: 12th April 2024

The app works very well and their savings rate on an...

The app works very well and their savings rate on an easy access account is class leading.. Reviewed on: 12th April 2024

Problem free banking.

I've had no problems whatsoever. Reviewed on: 12th April 2024

Great cashback and superb customer service

Great cashback and superb customer service Reviewed on: 12th April 2024

Best customer service

I an using chase more than a year now and i find it really good because of cashback schemes and excellent customer service i recommend chase to everyone Reviewed on: 12th April 2024

Outstanding service and platform

Outstanding service from opening the account. The app is so easy to use and understand I wish I'd switched ages ago. I love it Reviewed on: 12th April 2024

Just so simple and fuss free.

Just so simple and fuss free. No hurdles, no jargon, no crusty 1950’s banking style or demands. Reviewed on: 12th April 2024

Very easy to use the app is very clear and efficien...

Very easy to use the app is very clear and efficient so thank you. Reviewed on: 12th April 2024

Good onboarding and alerts.

Good onboarding and alerts. Notifications and user experience good! Reviewed on: 12th April 2024

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