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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great excellent sublime magnificent brilliant

Great excellent sublime magnificent brilliant Reviewed on: 13th February 2026

Chase Great customer service

Great customer service and response from the app support team. Very responsive and attentive. Good platform and app to use and easy to navigate. Reviewed on: 13th February 2026

Perfect all rounder bank, and very competitive compa...

Perfect all rounder bank, and very competitive compared to other big brand banks Reviewed on: 13th February 2026

Chase is excellent for providing customers rewards f...

Chase is excellent for providing customers rewards for using them. You can get cash back each month and earn round ups. Reviewed on: 13th February 2026

Why I recommend chase to young people

I’ve had a great experience with chase ever since I’ve joined. Amazing costumer service and a very clear online app. There are a ton of benefits that come with having a current account with chase , one being the cashback system. They are my number one bank to go to when I’m travelling as they’re efficient and reliable. Despite it not being a high street bank in the UK, they’ve built trust and good rapport with customers and I soon plan on opening a credit card with them Reviewed on: 13th February 2026

great mobile banking app and customer service

mobile banking app user friendly, responsive customer service via mobile chat, good debit card cash back rewards Reviewed on: 13th February 2026

Easy to use app

Easy to use app and great to have the opportunity to speak to an actual human being Reviewed on: 13th February 2026

Why Chase is the best

Chase has been a brilliant bank for the last year. Their 1% cashback, round up scheme, and 5% boosted savings account all with no costs have been hugely appreciated. The app makes everything incredibly easy to handle Reviewed on: 13th February 2026

Chase is a great bank.

Chase is a great bank. Their banking is so easy and reliable. Amazing customer service too Reviewed on: 13th February 2026

I have been with Chase since 2021 and I am very sati...

I have been with Chase since 2021 and I am very satisfied with them, customer service is excellent, great savings. Reviewed on: 13th February 2026

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