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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

I've had a great experience with Chase for many years.

I've had a great experience with Chase for many years. Reviewed on: 18th February 2024

Brilliant service from opening the account

Brilliant service from opening the account Reviewed on: 18th February 2024

Good cash rebate

Good cash rebate. Easy to use. Show bank acvount whenever money is spent. Reviewed on: 18th February 2024

Quick and easy to open.

Quick and easy to open. Good offers. Easy to use app and a great bank overall Reviewed on: 18th February 2024

Excellence in Banking Services and Technology

As a Chase bank customer, I am excited to share my experience using their services. Firstly, let's talk about their current account. I have been extremely satisfied with Chase's current account. They provide excellent customer service both online and in-branch. Whenever I have had any questions or concerns, their representatives have been helpful, friendly, and professional in addressing them. Chase's current account also offers a range of convenient features. Their online banking platform is incredibly user-friendly, allowing me to easily check my account balance, transaction details, and the latest updates. Additionally, their mobile banking app is a standout feature. I can conveniently transfer funds, pay bills, and manage my account on-the-go. It has truly made my banking experience more convenient and efficient. Furthermore, Chase's savings account is also outstanding. They offer competitive interest rates and flexible savings plans, enabling me to manage my finances more effectively. I particularly appreciate their automatic savings feature, which allows funds to be transferred to my savings account based on my set preferences. It's incredibly convenient and time-saving. Overall, Chase has excelled as a bank in every aspect. Their current and savings accounts are solid, backed by excellent customer service and convenient banking tools. Additionally, their mobile app provides me with a seamless banking experience wherever I go. I highly recommend Chase to anyone looking for a reliable, convenient, and innovative bank. If you also love your Chase current or savings accounts, please vote for us by writing a quick review. Let's spread the word about this exceptional bank! Reviewed on: 18th February 2024

Amazing bank, round ups and 1% cash back is brilliant

Amazing bank, round ups and 1% cash back is brilliant Reviewed on: 18th February 2024

Straight forward and instant help.

Straight forward and instant help. Great to have all these options in a bank account. Only drawback is the slow connection on startup for my phone, but I think it is my phone. Reviewed on: 18th February 2024

Modern day banking comes to the UK!.

Simple account opening process. Intuitive app. Reviewed on: 18th February 2024

I am very impressed with Chase.

I am very impressed with Chase. I was able to open my account with them easily and quickly. I was fed up with the lack of benefits with my previous bank and wanted to bank elsewhere. Upon opening my current account, I was also able to open a Savings account too. They also offer a Round up account which is a brilliant idea and is very helpful in saving extra money. In the short space of time I've had my account, I have had a fair amount of cash back which I never got with my previous bank. The app is great and very easy to use. All in all, I am very happy with Chase Bank. Reviewed on: 18th February 2024

Rewarding round ups.

Rewarding round ups. I love how Chase creates its own savings account for everything you spend from your current account. Chase also categorises your spending into retail food travel etc which is very helpful when budgeting and looking at spending habits. Chase is also brilliant to use on holiday when abroad as it does not incur any additional fees. Reviewed on: 18th February 2024

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