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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

A bank that has something extra for everyone.

Easy to use abroad with a great exchange rate. Other useful extras, rounding up spending and 1% on some purchases .Very good security process to help stop fraudulent scams very helpful customer services staff, Reviewed on: 17th February 2024

10 out of 10, would recommend

The Cash back incentive is fab. There fraud team is also red hot and pick up on anomalies quickly. The fact you can change your card numbers if you think they may have been compromised is amazing. Love Chase Reviewed on: 17th February 2024

Happy with this account

Open a chase CA and savings account a couple of months ago. I did this as I wanted an account I could use on holiday. Everything was set up quickly and the app is really easy to use Reviewed on: 17th February 2024

great account with so many options

chase current bank account is so easy to use especially whilst abroad with no hidden charges. The cash back is fab and is saved separately so i have a little treat for myself during the year. I also like the round up facility and the ease in which i can turn on and off as i wish. Reviewed on: 17th February 2024

The bank is brilliant.

The bank is brilliant. I love the cash back on every day spending. Reviewed on: 17th February 2024

Best account I’ve had

Easy to open an account. This account is ideal for travellers with no foreign currency fees and no atm withdrawal limit. Reviewed on: 17th February 2024

Easy banking experience, customer services are great

Easy banking experience, customer services are spot on and on point, help is within minutes not hours. Over the moon with the service I have received and the app is great too. Reviewed on: 17th February 2024

Online excellence

As an online bank we have had excellent interaction. Everthing is quick and easy. It's perfect for our needs with great interest rates Reviewed on: 17th February 2024

I benefit from the cashback on the current account a...

I benefit from the cashback on the current account and using the account abroad is trouble free.The banking app is relatively easy to navigate around although it does take a while to update when completing a transaction unless you log out and then log back in.. Reviewed on: 17th February 2024

Excellent banking app.

Excellent banking app. So easy to use, and to be earning interest as I spend is wonderful and a refreshing change from my previous banking experiences with other banks. Reviewed on: 17th February 2024

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