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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

customer friendly and understanding

customer friendly and understanding Reviewed on: 16th February 2024

Exceptional Banking Experience

my experience with Chase Bank exceeded all expectations. I highly recommend Chase Bank to anyone in search of a bank that prioritizes customer satisfaction and delivers on its promises. Reviewed on: 16th February 2024

The app is easy to use, with good rewards and excell...

The app is easy to use, with good rewards and excellent backup Reviewed on: 16th February 2024

Love how easy the banking app is to navigate.

Love how easy the banking app is to navigate. Fantastic interest rates and absolute bonus having a years worth of cashback on purchases. Customer service is excellent. Reviewed on: 16th February 2024

all good - never had a problem with chase or had to...

all good - never had a problem with chase or had to use customer service but a good modern bank, with a good app Reviewed on: 16th February 2024

Chase bank is hard to beat.

Chase bank just works very well - it is easy to navigate and use. If you contact them, you speak to a real, competent person. They pay a fair rate of interest and encourage saving (e.g. the 'Round Up' concept). I've been with them for a year and still love them to bits! Reviewed on: 16th February 2024

The intorductory offers were excellent.

The intorductory offers were excellent. Very easy to use app with all the features I would like and when I have needed support it is quick and easy to access. Reviewed on: 16th February 2024

Chase - Simply Enlightening Banking

Chase banking is quite simply, enlightening. It is so easy to setup, use and the benefits are brilliant, especially the cash back on purchases. Reviewed on: 16th February 2024

Great and easy to use this service.

Great and easy to use this service. Always helpful in customer service. Easy to use the app. Reviewed on: 16th February 2024

Straight forward and simple love it

Straight forward and simple love it Reviewed on: 16th February 2024

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