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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48927 reviews)

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4.94

Based on 48,927 reviews, last reviewed 25th Mar 2026

447200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48927)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I opens the account as an account to help me with my...

I opens the account as an account to help me with my spending habits and 2 years on it’s been amazing so good. I moved my current account completely over Reviewed on: 13th February 2026

Great, secure banking with Chase

Great company. Feel secure in banking with them great for abroad travel too, no fees Reviewed on: 13th February 2026

great bank

very responsive. great app. great interest rates Reviewed on: 13th February 2026

App is very easy to navigate.

App is very easy to navigate. Chat response time is first class. When we do need to have a proper conversation, we are able to speak to a real person who we can understand. Reviewed on: 13th February 2026

Excellent app platform, very efficient

Excellent app platform, very efficient Reviewed on: 13th February 2026

Always helpful

Never had problem good rates always helpful Reviewed on: 13th February 2026

Always available to contact, App is always up to date.

Always available to contact, App is always up to date. Excellent add ons. Reviewed on: 13th February 2026

Adore Chase.

Adore Chase. Customer service is perfect. Reviewed on: 13th February 2026

Excellent service and cashback.

Excellent service and cashback. Easy to use app Reviewed on: 13th February 2026

New to Chase but very happy so far

New to Chase but very happy so far with App, advice and services available Reviewed on: 13th February 2026

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