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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Brilliant App and Products!

Brilliant App and Products! So easy to use too! Reviewed on: 13th February 2026

Friendly staff at the end of the phone if you...

Friendly staff at the end of the phone if you need Reviewed on: 13th February 2026

Superb App

Reliable App. Easy to use. Excellent customer service. Good FX rate Reviewed on: 13th February 2026

Very prompt, very professional.

Very prompt, very professional. Great company and communication. Reviewed on: 13th February 2026

So easy even for me

Had chase account for couple of years. Couldn't be any easier to use even for me . Been to America couple of times and you great exchange rate . Chase banks every were . The banking app is great . Very happy oap using Internet banking Reviewed on: 13th February 2026

So easy to use on holiday easy to access taking mone...

So easy to use on holiday easy to access taking money out at a bank in Europe , and fantastic customer service would recommend to anyone Reviewed on: 13th February 2026

Opening a chase account and then a saving account wa...

Opening a chase account and then a saving account was so easy. I opened on recommendation from my son. Compared to other bank and saving accounts I hold this is head and shoulders above the rest. Reviewed on: 13th February 2026

Superb customer care!

Everytime I’ve had a problem, chase have sorted it for me ASAP, particularly charge back scheme on debit card. Reviewed on: 13th February 2026

App easy to use.

App easy to use. No charges for using card abroad. Reviewed on: 13th February 2026

Easy app to use and great efficiency, could not ask...

Easy app to use and great efficiency, could not ask for more really. Reviewed on: 13th February 2026

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