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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48377 reviews)

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4.94

Based on 48,377 reviews, last reviewed 16th Feb 2026

98775% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

All round winner Joined early. Never a quibble. Easy to contact. Works brilliantly on my phone. Access to good savings account with high interest plus cashback and rou... Read more Reviewed on: 16th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48377)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

All round winner

Joined early. Never a quibble. Easy to contact. Works brilliantly on my phone. Access to good savings account with high interest plus cashback and round up Reviewed on: 16th February 2026

Good account

easy to open, like the benefits and the interests Reviewed on: 16th February 2026

Superb re potential fraud situations.

Superb re potential fraud situations. Very proactive. Excellent service in establishing that the transaction is valid Reviewed on: 16th February 2026

Customer services needs improvement

My phone was broken and I couldn't access it. I bought a new phone but the app would not load as it was still active on the broken one. After numerous attempts at trying to explain this to customer services they could not help me. I was frustrated and angered by how obstinate they were, not to mention unhelpful. Reviewed on: 16th February 2026

Easy straightforward banking via their App.

App based banking but everything works so very well. Always know which transactions are going through via alerts. Everything is always up to date, easy to pay friends and bills etc. Reviewed on: 16th February 2026

Current account

The app is easy to follow and use to bank, transfer money and save. I have never had any issues and easy to apply for and follow Reviewed on: 16th February 2026

Easy to use with great perks

Easy to transfer money, love the cash back. Reviewed on: 16th February 2026

Great experience using Chade bank at home and abroad.

Great experience using Chade bank at home and abroad. Easy to use and being able to create saving pots is handy and helpful Reviewed on: 16th February 2026

Great customer service and support

Everytime I have had an issue or a query, the staff have always been able to resolve or support with the issue, especially within a short amount of time. They are always polite and supportive. Reviewed on: 16th February 2026

Great for travel abroad, no fees

Great for travel abroad, no fees Reviewed on: 16th February 2026

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