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Chase Bank: Savings reviews

Name: Savings
Rating: 4.83 (23036 reviews)

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4.83

Based on 23,036 reviews, last reviewed 3rd Sep 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Chase current and savings accounts Opened a linked current and savings account with Chase and couldn't be more pleased. Their app is very fast and easy to use to transfer and pay money... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Changing interest rates for current customers. Changing interest rates for current customers. Not competitive with current market rates. Seem more interested in introducing gimmicks for new custom... Read more Reviewed on: 11th June 2026

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About this product

The Chase saver account can be opened with any amount and can have a maximum balance of £1m.

The account has a variable interest rate and you can make withdrawals whenever you like. There are no fees or charges and you can open up to ten Chase saver accounts with each one earning interest.

Chase saver account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Savings reviews (23036)

App is simple and easy to use

Ease of Use: Intuitive Interface: The app is well-designed and easy to navigate. Finding what I need takes only a few taps, even for someone not familiar with banking apps. Clear Layout: Information is presented clearly and concisely, with minimal clutter. I can quickly see my account balances, recent transactions, and upcoming bills. Seamless Actions: Making payments, transferring funds, and managing my account are all straightforward and intuitive. No confusing steps or hidden fees. Simplicity: Focus on Essentials: The app doesn't overwhelm you with unnecessary features. It sticks to the core banking functionalities, making it perfect for those who just want a basic and reliable way to manage their finances. Quick Access: What I use most often is readily accessible, like checking balances and making payments. No need to dig through menus or sub-pages. Customization Options: While remaining simple, the app allows some personalization. I can set up alerts, manage bill pay, and even set spending goals. Responsive Online Help: Comprehensive FAQs: The app's built-in help section covers a wide range of topics and answers most questions clearly. Live Chat Support: If I need further assistance, the live chat feature connects me with a real person quickly and efficiently. They've always been helpful and addressed my concerns promptly. Community Forum: The online community forum allows me to connect with other Chase users and share experiences or get advice. Reviewed on: 15th February 2024

Great choice

Easy and clear to used with added benefits other banks do not offer Reviewed on: 15th February 2024

Interest Rate Ok but

Interest Rate of 4.1% is one of the better ones but getting 7% elsewhere so slowly moving money to utilise the better rates elsewhere. Reviewed on: 15th February 2024

Excellent support via chat, where you problems are s...

Excellent support via chat, where you problems are solved in a very clear manner Reviewed on: 15th February 2024

Good saving rates easy access easy website

Good saving rates easy access easy website Reviewed on: 15th February 2024

Competitive rates - easy to move money between diffe...

Competitive rates - easy to move money between different accounts and easy to set up new accounts for different goals. Gives your savings a focus Reviewed on: 15th February 2024

Easy to use app with good rewards and allows your to...

Easy to use app with good rewards and allows your to have multiple savings pots Reviewed on: 15th February 2024

Amazing service from the beginning and throughout.

Amazing service from the beginning and throughout. Very easy instructions to follow and understand. Very customer focused at all times. Reviewed on: 15th February 2024

Very good bank.

Very good bank. Very easy to use and so handy to have all my savings pots. Reviewed on: 15th February 2024

Ease of Chase

The app is very good, communication is excellent as is response time. Ease of use is key for me and Chase really nail that Reviewed on: 15th February 2024

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