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Chase Bank: Savings reviews

Name: Savings
Rating: 4.83 (23032 reviews)

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4.83

Based on 23,032 reviews, last reviewed 8th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I’m very impressed with my Chase savings account, it... I’m very impressed with my Chase savings account, its giving a good rate of interest for the first 12 months so was worth moving my savings to them. I... Read more Reviewed on: 8th July 2026

Latest lowest rating:

1

Changing interest rates for current customers. Changing interest rates for current customers. Not competitive with current market rates. Seem more interested in introducing gimmicks for new custom... Read more Reviewed on: 11th June 2026

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About this product

The Chase saver account can be opened with any amount and can have a maximum balance of £1m.

The account has a variable interest rate and you can make withdrawals whenever you like. There are no fees or charges and you can open up to ten Chase saver accounts with each one earning interest.

Chase saver account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Savings reviews (23032)

Customer Service

When the App first launched it wasn’t immediately clear that once you deposited money it didn’t go automatically to the Savings Account so for months I thought my money was accruing, when I realised and I queried they Chase acknowledged it was not clear and back dated my interest earnings. I regard this gesture as true customer service, the bank cared and my loyalty is high. Reviewed on: 12th April 2024

Top communication and service

Good communication and offers of services provided Reviewed on: 12th April 2024

Credit cards

Credit card Good for abroad spending plus 1% return Reviewed on: 12th April 2024

Top class service.

Had to call about a transfer of a large amount and they were great. Only time I have ever needed to call. I have a current account and a savings account. I could not be happier. Reviewed on: 12th April 2024

Great service easy to contact and staff very helpful

Great service easy to contact and staff very helpful Reviewed on: 12th April 2024

Easy to use no fuss account.

Easy to use no fuss account. If I am unable to solve something on my account customer service are happy to help and are very knowledgeable Reviewed on: 12th April 2024

Such a Great and comfortable App

Such a Great and comfortable App Reviewed on: 12th April 2024

Great bank !

Great bank using it locally and internationally Reviewed on: 12th April 2024

Compared to HSBC you're on another level.

Compared to HSBC you're on another level. Reviewed on: 12th April 2024

Great service

Easy to use app great customer service Reviewed on: 12th April 2024

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