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Chetwood Bank: Savings reviews

Name: Savings
Rating: 4.63 (731 reviews)

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4.63

Based on 731 reviews, last reviewed 12th Feb 2025

51200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

69%

25%

Latest highest rating:

5

Great service with the customer. Good communication with the customer. A good choice for your savings and a great interest rate. I would recommend Chetwood bank for your savings. Reviewed on: 12th February 2025

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

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Chetwood Bank Savings reviews (731)

A good company to deal with

Clear instructions and an easy application to make online. The rates compare favourably with other companies which I would consider. One phone call I had to make a good time ago showed I could speak to a real person who knew what they were talking about and answered my question without making me feel I was an idiot or even a novice saver online. A definite plus point! Reviewed on: 22nd January 2025

Great little bank

Easy to sign up too and understand Reviewed on: 22nd January 2025

Good rate - mechanics could be better

The website is a bit clunky. I don’t like having to log on using a really non-memorable long number, rather than my email address or a username I choose myself. There doesn’t appear to be an app, which I use for all my other banks and prefer. I don’t understand why withdrawals don’t arrive until the next business day - withdrawals from competitors occur very quickly with Faster Payments. The good thing is the interest rate, which is why I opened this account. Reviewed on: 22nd January 2025

Quick and helpful support.

Quick and helpful support. Easy set up of new account Reviewed on: 22nd January 2025

The savings rate is great...However,

The savings rate is great...However, I do not like the fact that you can only make one transaction per day. I also do not like the fact that it takes until the following day for any transactions, even Faster/BACS payments etc to to show on the account. Finally, I am unable to change the payee details on my other banking apps when transacting with Chetwood IE if I want to show a specific name for a transaction, I can't seem to be able to do this. Reviewed on: 22nd January 2025

No reply to my dm on bank site

Only issue to date is I raised an email via bank page and not had a reply 8 days later Reviewed on: 22nd January 2025

Customer friendly to operate.

It is very easy to set the account up and to use it. I have invested and withdrawn money very easily after the usual security checks. The interest rate is very competitive. Reviewed on: 22nd January 2025

The account was easy to open and is easy to use.

The account was easy to open and is easy to use. Customer services were excellent when I contacted them. They made me feel very reassured. Plus the interest rate is one of the best available! Reviewed on: 22nd January 2025

Excellent rate with Chetwood Bank

I used Chetwood Bank as they were giving the best interest rates for Fixed Rate Bonds & Easy Access Accounts. There is always a person on the end of the line to help you after answering your security questions if you are worried about anything to do with your money. Thats plus having someone to speak too. Reviewed on: 22nd January 2025

Straightforward experience

Whilst there are some developments that could be made to the online experience that would make it slightly easier, I have had no issues accessing my information and transacting with my account; and the interest rate was one of the best in the market at the time I took out my product. Reviewed on: 22nd January 2025

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