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Chetwood Bank: Savings reviews

Name: Savings
Rating: 4.63 (744 reviews)

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4.63

Based on 744 reviews, last reviewed 22nd Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

24%

Latest highest rating:

5

My Smartsave account was moved to the Chetwood brand My Smartsave savings account was just moved to come under the Chetwood brand - the change was seamless and the new Chetwood web site looks simple and ... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

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Chetwood Bank Savings reviews (744)

Competitive interest rates, easy to use.

Competitive interest rates, easy to use. Reviewed on: 22nd January 2025

Customer service excellent. Rates not competitive

I first opened my savings account with Chetwood as they had an excellent savings rate. However, they dropped the rate so are now under other providers. I found their customer service very good but am disappointed the rate doesnt match others. Reviewed on: 22nd January 2025

All good - absolutely no complaints.

All good - absolutely no complaints. Reviewed on: 22nd January 2025

The best banking experience I have ever had

I can honestly say that my experience with Chetwood Bank has been beyond compare. From the use of the website to how to log on and to the fact that when I called the bank they actually answered the phone very quickly and the person was in the UK! They were polite and professional and very helpful. I have made deposits and withdrawals several times and it is a very quick and easy process. I have lived all over the world and used several UK banks as well and so far Chetwood Bank is the best experience I have ever had. Also the rates are very good! Reviewed on: 22nd January 2025

Excellent interest rates

Very pleased with returns after investing money. Good rate of interest. Reviewed on: 22nd January 2025

Simple account set up process and not overly complic...

Simple account set up process and not overly complicated to access the account. Good interest rate so my lump sum os in a good place. Customer service were able to help me log in for the first time. No call queue and clear helpful instruction. Great! Reviewed on: 22nd January 2025

Easy to pay in online.

Easy to pay in online. Good interest rates too Reviewed on: 22nd January 2025

Been pretty good but we really could do with an App...

Been pretty good but we really could do with an App to improve customer experience! Reviewed on: 22nd January 2025

Easy to set up with good communication and excellent...

Easy to set up with good communication and excellent interest rates Reviewed on: 22nd January 2025

Chetwood Bank and me.

I became aware of Chetwood through Martin Lewis's newsletter. With FSC protection up to £85k and a very competitive savings rate, it made sense to open an account. The only downside for me is that the account is managed online, rather than through an app. Otherwise, I would score it full marks. Reviewed on: 22nd January 2025

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