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Chetwood Bank: Savings reviews

Name: Savings
Rating: 4.63 (744 reviews)

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4.63

Based on 744 reviews, last reviewed 22nd Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

24%

Latest highest rating:

5

My Smartsave account was moved to the Chetwood brand My Smartsave savings account was just moved to come under the Chetwood brand - the change was seamless and the new Chetwood web site looks simple and ... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

Couldn't get started with Chetwood Bank. Couldn't get started with Chetwood Bank. In the end, I had to give up and take my savings elsewhere. Reviewed on: 22nd January 2025

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Chetwood Bank Savings reviews (744)

Good experience but an app would be better

Good experience, however having an app would be much more user friendly Reviewed on: 22nd January 2025

Accessible and easy to navigate

I found the website easy to navigate, the information accessible and opening the account systematic and the steps clear. Reviewed on: 22nd January 2025

Clear communication

Clear communication and no issues so far! Would recommend to friends and family members. Reviewed on: 22nd January 2025

Very easy to set up a new account.

Very easy to set up a new account interest rate.and great Reviewed on: 22nd January 2025

All good so far.

I've only had the account for a month so haven't had any cause to contact Customer Services. Reviewed on: 22nd January 2025

Easy to open, good rate, easy website usage.

Easy to open, good rate, easy website usage. Reviewed on: 22nd January 2025

Great savings

A top rate for my money, easy to understand. Reviewed on: 22nd January 2025

Good rates. So bad to drop rates after 7 weeks

Joined because of good rates, but think it is misleading to get customers and then to drop rates in less than 2 months. This review is awful! It does not recognise my password and when I got a new one I had to start the review again. Lousy web design Reviewed on: 22nd January 2025

Speedy turnaround times

Very easy and fast account opening process. Reviewed on: 22nd January 2025

Opening my account

I opened an account which would pay interest on deposits I make on a monthly basis. I use the account to save for my tax bill! The process was straightforward and quick. I have not had to use the customer service facility so far. Reviewed on: 22nd January 2025

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