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Chip reviews

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Rated Excellent 4.94/5

Chip reviews

Verified business Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 21,144 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chip have trended negatively over the past 90 days

Chip's Savings App is loved for its effortless saving, competitive interest rates, and user-friendly design that makes managing money a breeze. The app’s automation and clear communication help even the worst savers build up funds without stress. However, some find customer service slow and the app-only model limiting, with a few unhappy about withdrawal difficulties and loyalty rewards.

Positive themes

  • Chip Savings App makes saving effortless with smart automation and easy use.
  • Chip Savings App offers great interest rates that beat high street banks.
  • Chip Savings App has brilliant customer service that’s quick and helpful.

Negative themes

  • Chip’s customer service can be slow and hard to reach when needed.
  • Withdrawing money from Chip can be difficult and slow for some users.
  • Chip rewards new customers better than loyal savers which feels unfair.
Summarised by AI
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About Chip

Chip help customers with savings and investment accounts.

Chip isn’t a bank but is an award-winning fintech challenger that was founded in 2017. Chip started out offering auto savings but now have a range of products on offer.

With Chip, you can get easy access accounts, cash ISAs, instant access and prize savings accounts. On the investing side, Chip offer investment funds and stocks and shares ISAs.

Chip at a glance

Contact details

Email
[email protected]
Social media

Reviews for Chip

Showing 11 of 21144 company reviews Last reviewed within 14 days

I have used Chip for various products for a few year...

Stocks & Shares ISA 22nd April 2026

I have used Chip for various products for a few years now and this is the only one I have a problem with. Their platform... I have used Chip for various products for a few years now and this is the only one I have a problem with. Their platform fee is very high, much higher than another provider I have a similar product with, meaning that my investment went down purely due to this fee! Read more Read less

Rated Poor 2/5
Read more product reviews

Been using this product and get on with it very well.

Cash ISA 22nd April 2026

Been using this product and get on with it very well. Great rates, easy access and good customer service

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent from start to finish.

    Excellent from start to finish. Great benefits. Easy to use, keep me updated on any changes and new products which may suit me better and... Excellent from start to finish. Great benefits. Easy to use, keep me updated on any changes and new products which may suit me better and earn more interest. Super easy to switch across they dealt with everything and just kept me posted on where things were up to. Read more Read less

    {"display":"Charlotte Park","full_name":"Charlotte Park","avatar":{"url":"\/assets\/uploads\/avatars\/users\/797159.png"}}'s avatar
    Cash ISA
    Charlotte Park 20th April 2026
  • 2/5

    The account is easy to set up and use but the high f...

    The account is easy to set up and use but the high fees compared to other providers make this a poor offering and an unwise investment.

  • 5/5

    The Chip App is really easy to use, depositing and w...

    The Chip App is really easy to use, depositing and withdrawing is simple as it links up with your current account in a couple of... The Chip App is really easy to use, depositing and withdrawing is simple as it links up with your current account in a couple of steps. The stocks and shares platform explains things in simple terms allowing me to invest and earn a greater potential. Read more Read less

  • 5/5

    Competitive interest rates and easy to deal with

    Competitive interest rates and easy to deal with

    {"display":"Judy","full_name":"Judy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Easy access savings
    Judy 17th April 2026
  • 5/5

    Beginners dream

    Joined Chip during the pandemic. I chose Chip because I am no expert but the simple way in which things are presented on the platform... Joined Chip during the pandemic. I chose Chip because I am no expert but the simple way in which things are presented on the platform soon made me more confident. I have rarely needed support but whenever I have they have been on hand to assist me. The same person has dealt with any issue from when it was raised till the resolution. The fees are reasonable and I definitely recommend them to my friends. Read more Read less

  • 5/5

    The cash ISA was easy to open.

    The cash ISA was easy to open. The app is very user friendly. A very straightforward process. Highly recommended

  • 5/5

    Chip is the Greatest!

    Chip is the best savings/investment platform there is

    {"display":"Deek","full_name":"Deek","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings app
    Deek 16th April 2026
  • 5/5

    Very easy to use app and excellent service.

    Very easy to use app and excellent service.

  • 5/5

    I find their accounts good and easy to sign up, a lo...

    I find their accounts good and easy to sign up, a lot of variety of products, I just like the way they operate with customer support etc.

    Products from Chip

    Showing products offered by Chip

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