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Chip: Cash ISA reviews

Name: Cash ISA
Rating: 4.85 (1051 reviews)

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4.85

Based on 1,051 reviews, last reviewed 9th Oct 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

2 star

Latest highest rating:

5

I have found Chip to be really good. I have found Chip to be really good. In fact, I recommended them to my partner and she has money saved in her cash ISA too, Reviewed on: 11th June 2026

Latest lowest rating:

1

"Flexible" ISA? Leaving costs up to six weeks’ interest Chip markets the Smart Cash ISA with “full flexibility”, “unlimited access” and “No surprises”. The surprise comes when you try to move your money. I... Read more Reviewed on: 9th October 2026

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About this product

The Chip Cash ISA is fully flexible and allows you to withdraw when it suits you.

You can deposit from £1 as often as you like and manage your Chip Cash ISA via the app.

Chip Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Chip before, you can also leave a review and share your experience.

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Chip Cash ISA reviews (1051)

"Flexible" ISA? Leaving costs up to six weeks’ interest

Chip markets the Smart Cash ISA with “full flexibility”, “unlimited access” and “No surprises”. The surprise comes when you try to move your money. If you transfer the ISA to another provider, or close it, Chip charges an “exit penalty consisting of any unpaid interest on your deposits”. Interest is earned daily but only paid on the tenth business day of the following month. That means at any time you leave, you lose between roughly 14 and 43 days’ interest. There is no way to avoid it. Even straight after a monthly payment, around two weeks’ interest is already unpaid. On £100,000, that’s roughly £180 to £550 gone. It never ends. The bonus rate disappears after 12 months, but the penalty stays for as long as you hold the account. So when your rate drops and you want to move, you pay to leave. Withdrawals are penalty-free, but transferring, the only way to move your savings and keep them tax-free, triggers the penalty. I made a formal complaint. Chip rejected it, and admitted in writing that the penalty “does not operate as a charge imposed to recover the administrative cost of processing an ISA transfer”. In other words, it isn’t covering any cost Chip has identified. The app works well, but in my view the marketing gives the wrong impression of how easy it is to leave. Read the Summary Box before you put your money in. Reviewed on: 9th October 2026

I have found Chip to be really good.

I have found Chip to be really good. In fact, I recommended them to my partner and she has money saved in her cash ISA too, Reviewed on: 11th June 2026

Cash isa easy to use and good return

Recommend by my daughter Webb site very easy to use for putting money in or taking out tells you how much you can invest thoughout the year Reviewed on: 11th June 2026

Chip Smart Cash ISA.

I have had a Cash ISA with them for a while. Today I got an email from telling me that they were significantly reducing the Interest Rate, but that I could transfer to their new Smart Cash ISA - same features but a higher Interest Rate. That's what I call good Customer Service Reviewed on: 11th June 2026

Great service, excellent app

Its not the very highest interest rate but it's good and the company are extremely responsive to feedback, and offer a range of products beside the isa. I like the isa dashboard, simple and clear, monthly interest is a good motivator, and I know it's backed by the government and FSA guarantee. Reviewed on: 9th June 2026

Brilliant easy to use great interest and great inves...

Brilliant easy to use great interest and great investments and prize fund Reviewed on: 8th May 2026

Been using this product and get on with it very well.

Been using this product and get on with it very well. Great rates, easy access and good customer service Reviewed on: 22nd April 2026

Excellent from start to finish.

Excellent from start to finish. Great benefits. Easy to use, keep me updated on any changes and new products which may suit me better and earn more interest. Super easy to switch across they dealt with everything and just kept me posted on where things were up to. Reviewed on: 20th April 2026

The cash ISA was easy to open.

The cash ISA was easy to open. The app is very user friendly. A very straightforward process. Highly recommended Reviewed on: 16th April 2026

User-friendly and accessible on the app.

User-friendly and accessible on the app. Reviewed on: 16th April 2026

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