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Collingwood: Car insurance reviews

View other Collingwood products
4.89
Based on 3,570 reviews, last reviewed 7th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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5%
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Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025
Ariz 's avatar
Ariz

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026
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Cc
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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3570)

My fantastic experience

5
Got my provisional driving license and went with Collingwood for my insurer as they offered a fair and reasonable price for my learner insurance. When I had a query relating my test, the lady who answered was polite, to the point, and nice. Reviewed on: 16th July 2024
Charlie W's avatar
Charlie W

Ali made everything very simple.

5
Ali made everything very simple. Hassle free and answered all my questions fully Reviewed on: 16th July 2024
Marc Johnson's avatar
Marc Johnson

Lovely customer service, very helpful and friendly...

5
Lovely customer service, very helpful and friendly would highly recommend. Reviewed on: 16th July 2024
Libbie Bate's avatar
Libbie Bate

Excellent service!

5
Carol was very helpful and friendly and helped me arrange my daughter’s first car insurance Reviewed on: 16th July 2024
Gareth M's avatar
Gareth M

Quick response to services and humanity

5
Quick response to services and humanity Reviewed on: 1st June 2024
David 's avatar
David

Beware of the £40 cancellation fee scam!

1
Like others on here have said-beware of the ‘£40 cancellation fee’ scam. The moment my daughter passed her test I called these guys to see about changing her policy from learner to new driver. However, all this did was trigger an account hold and a flurry of emails warning me that if I didn’t cancel the policy-they would, and of course this could have ramifications for future insurance quotes.The only way to cancel was then by telephone-where they informed me there was a £40 cancellation policy in spite of the fact I prepaid for a year and had only been covered for a few months! The initial price was favourable but of course if they can collect an extra £40 from everyone they can afford to be competitive initially. Underhand and spurious practice. Staff pleasant enough however. Personally I’d be embarrassed to work here. Can’t recommend. Reviewed on: 26th January 2024
R W's avatar
R W

BEWARE THE FEES!

1
There is a cancellation fee charged by Collingwood, the intermediary which will be charged if you cancel the policy. You have to cancel the policy if and when the student passes. I called and it was not made clear that the policy couldn't just lapse. So in effect, when you pass they change you £40 for the privilege, and if this in in the last few months of the policy, they also keep 100% of the premium. It's a complete con. When asked for a breakdown of how the £40 they are charging is made up to cover the costs, the advisor refused to provide one. They state everything is clear - just look around for reviews, which, by their number clearly show this is not true. Reviewed on: 15th January 2024
Mark C's avatar
Mark C

Cancelled my daughters insurance before her test.

1
Cancelled my daughters insurance before her test. Very upsetting. Reviewed on: 3rd January 2024
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Purp D

Happy customer

5
Great customer service, so helpful, very fast and affordable. I highly recommend Reviewed on: 16th October 2023
rutendo's avatar
rutendo

amazing wonderful

5
never had any problems with them got my insurance day after buying my car never had any issues with them never bothered me and cancelling the insurance was great they was fully understanding Reviewed on: 16th October 2023
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Corey Cowan

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