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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.83 (3644 reviews)

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4.83

Based on 3,644 reviews, last reviewed 22nd Aug 2026

7100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Super customer service and price. The call handler was very friendly and informative and was able to answer all my queries effectively. The proce was very competitive in the current ma... Read more Reviewed on: 22nd August 2026

Latest lowest rating:

1

Avoid at all costs - scammers They will scam you with cancellation fees when you pass your test rather than just leaving the policy to expire with no coverage. Morally vulgar, they... Read more Reviewed on: 7th August 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Awards

Best motor insurance provider 2025

Awarded to the insurer rated highest in customer reviews for vehicle insurance in the UK.
Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

Collingwood Car insurance reviews (3644)

Great customer service

Great customer service. Easy to use website. Reviewed on: 25th July 2025

Reply from Collingwood Hi Roisin, Thanks for the 5 star review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

The women Michelle was a possitive attitude towards...

The women Michelle was a possitive attitude towards me and helped me with my insurance as a learner driver I’m happy with this company and will be coming back yearly as I love this people for a possitive attitude Reviewed on: 25th July 2025

Reply from Collingwood Hi Kirsty, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Michelle and her line Manager. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 31st July 2025

Pretty mint if you ask me.

Pretty mint if you ask me. Les was really helpful and knowledgeable about policies. Reviewed on: 25th July 2025

Reply from Collingwood Hi Tom, Thanks for the mint review! We’re delighted to hear you’re happy with your Collingwood Learner Driver Policy and we'll be sure to pass your comments on to Lez who helped you on this occasion. If there is anything at all we can help you with in the future, please don’t hesitate to reach out to us and we’ll certainly do what we can to support you. Have a great day! The Collingwood Team Response date: 30th July 2025

Sarah was very helpful and friendly she was very pat...

Sarah was very helpful and friendly she was very patient and explained everything in detail and answered all of my questions accordingly Reviewed on: 25th July 2025

Reply from Collingwood Hi Aslam. Thank you so much for the lovely review and for speaking so highly of Sarah. We'll be sure to pass your lovely comments on to her and her line manager. If there is anything more we can help with in the future, please do not hesitate to get in touch and we'll do what we can to help. Kind Regards The Collingwood Team. Response date: 30th July 2025

Friendly advisors Sharon explained all terms clearly...

Friendly advisors Sharon explained all terms clearly simple process Reviewed on: 25th July 2025

Reply from Collingwood HI Marie, Thank you so much for the great review – we’ll be sure to pass your lovely comments on to Sharon. If there is anything we can support you with in the future, please don’t hesitate to get in touch and we’ll certainly do what we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

Amazing customer service

Amazing you can speak to someone and they are friendly helpful and knowledgeable Reviewed on: 25th July 2025

Reply from Collingwood Hi Tina, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

Great Customer Service

Godwin was great help - i attempted to pay for a policy online but noticed my d.o.b was incorrect. I was unable to change it online so called. It took less than 5 minutes to get through to a person (Godwin) who was extremely helpful. Reviewed on: 25th July 2025

Reply from Collingwood Hi Denise, Thank you very much for taking the time to leave your review, we’re always delighted to hear when our customers share their experiences of the first class service they’ve received from us. It’s also great to hear you speak so highly of Godwin who helped you on this occasion – we’ll make sure your lovely comments are passed on to him. If we can help with anything else in the future, please don’t hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Customer service excellent

Online issue (maybe my poor signal) so rang and were very helpful could not fault it. Reviewed on: 25th July 2025

Reply from Collingwood Hi David, We're sorry to hear you had some difficulty online, but glad to hear our staff were able to help you and resolve your situation. We sincerely appreciate all customer feedback, and if there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 30th July 2025

Very nice spoke nicely explaining everything

Very nice spoke nicely explaining everything Reviewed on: 25th July 2025

Reply from Collingwood Hi Tara, Thank you so much for your lovely review. We’re glad you found the service friendly, helpful and efficient. If you do have any other questions or queries, please don’t hesitate to get in touch with us and we’ll do all we can to help sort everything out for you. Kind Regards The Collingwood Team Response date: 30th July 2025

Really liked the customer service and how easy it wa...

Really liked the customer service and how easy it was to get insurance. Always the cheapest option and can do short time insurance Reviewed on: 25th July 2025

Reply from Collingwood Hi Anakha, Thank you so much for the great review! We’re always delighted to hear when our customers have had a positive experience with us and found the service they expected and the product at the price they wanted to pay! Of course, if we can support you with anything in the future, please don’t hesitate to get in touch and we’ll do everything we can to help. Kind Regards The Collingwood Team Response date: 30th July 2025

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Collingwood: Car insurance reviews

7100% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Best motor insurance provider 2025

Treating customers fairly champion 2025

Collingwood Car insurance reviews (3644)

Great customer service

The women Michelle was a possitive attitude towards...

Pretty mint if you ask me.

Sarah was very helpful and friendly she was very pat...

Friendly advisors Sharon explained all terms clearly...

Amazing customer service

Great Customer Service

Customer service excellent

Very nice spoke nicely explaining everything

Really liked the customer service and how easy it wa...

Review Collingwood: Car insurance now

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