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Countingup: Business account reviews

4.70
Based on 3,448 reviews, last reviewed 18th May 2026
66% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It’s been great so far! It’s been great so far! Easy communication and straightforward access within the app Reviewed on: 18th May 2026
Clinton 's avatar
Clinton

Latest lowest rating:

1

They cancelled my business account They cancelled my business account due to sporadic sales arising from my side hustle. I didn't have any lending or overdraft on the account. National ... Read more Reviewed on: 16th April 2026
Shanti D's avatar
Shanti D

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

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Countingup Business account reviews (3448)

Briliant services

5
I never had Any Little isue,nothing to complain about Countingup! I steongly recomend Reviewed on: 15th March 2023
Reply from Countingup Hi Thank you for leaving such a great review Response date: 17th September 2024
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Countingup

Great bank

5
Great bank easy access and easy to use Reviewed on: 15th March 2023
Reply from Countingup Hi Tanja We are so glad to hear that you have been enjoying Countingups service and features so far. The team are consistently working on new features so please keep an eye out on our social media pages and your inbox for the latest news! We cannot wait for you to see what we have for you next! Response date: 17th September 2024
countingup logo reviews
Countingup

Stole my money

1
Like some of the reviews I have read, Counting up have yet again stolen money from a customer, that customer being me. They have closed my account for no valid reason, they said I will receive my money within 30 days, which I now know is a complete Lie as I have just read many reviews with the same problem and they never got their money back, I have £762 in my account in which it was my wages i had just been paid, Rent is due, Child Maintenance, and more bills I have to pay, this has left me stranded, and bills have bounced back, which eventually will lead into Debt, my MENTAL HEALTH really cannot take it for much longer, as the fear of being in debt has me SUICIDAL, action must be taken immediately, I have contacted my solicitor and will be contacting the Financial Ombudsman Service. If anyone else has this current issue/problem please help me and others to make sure this does not happen to another unfortunate person. my email address is - mrbenjamin10 @ outlook.com Reviewed on: 24th February 2023
Reply from Countingup Hi, Thank you for your feedback. We want to assure you that our actions have been in compliance with the regulatory requirements for financial institutions in the UK. As a financial institution, Countingup may need to take measures such as better understanding, suspending, and/or closing accounts as part of our legal and regulatory obligations. It's important to note that all financial institutions have the authority to impose suspensions or closures at any time. These actions are not specific to Countingup alone. This means that regardless of where you choose to bank in the UK, similar actions could occur. Banks and financial institutions are sometimes required by law to take action without informing account holders. These actions are outlined in the Terms & Conditions that you agreed to when opening your account with us and have been detailed in our communications since then. We will not publicly comment on specific reasons or actions we may or may not have taken due to the complex legal and regulatory obligations we hold. However, we will provide as much information as we can privately. We will keep in touch with you privately and help in any way we can, following our legal and regulatory responsibilities. As part of our commitment to integrity, we will ensure that we act fairly and consistently. Response date: 17th September 2024
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Countingup

Excellent

5
Very reliable bank with easy to use the app Reviewed on: 22nd February 2022

Transaction

5
It make transaction quicker to receive and send Reviewed on: 22nd February 2022

User and time friendly!

5
This bank is fantastic! It turns my invoicing from a half a day thing to a half an hour thing! Reviewed on: 22nd February 2022

Simply Good

5
Very easy to manage and understand, well informed of what is happening with the account all the time. Reviewed on: 22nd February 2022

Very helpful

5
Helpful and easy to use,very nice and helpful customer service Reviewed on: 21st February 2022

Great Business Bank

5
Easy and straightforward to use always customer first focused Reviewed on: 21st February 2022

Great setup

5
Absolutely quickest and easiest access to a account ever Reviewed on: 21st February 2022

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