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Countingup: Business Account reviews

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4.84
Based on 2,273 reviews, last reviewed 28th Nov 2024
No new 5 star reviews
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8%
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Latest highest rating:

5

Very prompt with their responses via e mail Very prompt with their responses via e mail Reviewed on: 19th March 2024
Dan Highcock's avatar
Dan Highcock

Latest lowest rating:

1

Beware Small Business Owners Countingup’s Actions... Beware Small Business Owners – Countingup’s Actions Have Cost Me £20,000! I strongly advise any small business owner to think twice before banking wi... Read more Reviewed on: 28th November 2024
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Folasade B
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Countingup Business Account reviews (2273)

Great Customer support

5
Great solid business bank account. Reviewed on: 20th March 2023
Jorge's avatar
Jorge

COUNT ON COUNTING UP

5
Good web site easy to use good service easy to track your payments Reviewed on: 20th March 2023
ian wilson 's avatar
ian wilson

Best Online Bank

5
They are very understanding and co-operative and always put customer first. I will recommend them anytime. Reviewed on: 20th March 2023
Mary's avatar
Mary

The Best I have come across

5
User friendly and always quick response Reviewed on: 20th March 2023
Zamir ghauri's avatar
Zamir ghauri

Best bank for our family business

5
Counting Up is one of the best bank app that I have used so far. Reviewed on: 20th March 2023
Meteor Market 's avatar
Meteor Market

Very good recommend

5
I recommend this account for everyone is very good Reviewed on: 20th March 2023
Ionel visan 's avatar
Ionel visan

Simple, effective and easy to use

5
Love my account - it makes looking after my business account so simple. Reviewed on: 20th March 2023
Robin Drysdale's avatar
Robin Drysdale

Amazing

5
Countingup makes life so much easier with the tools provided in the app. I wouldn't choose another bank after being with these guys Reviewed on: 20th March 2023
Jack's avatar
Jack

Not FSCS

2
They don’t have FSCS and this isn’t made clear. It’s not a bank. Nearly lost money and had to move it out Reviewed on: 20th March 2023
Joe F's avatar
Joe F
Reply from Countingup Hi Joe Safeguarding applies to all Countingup customers, with no defined limit per customer or account (besides our normal maximum account balance). This means that all the money within your Countingup account is protected. In contrast, banks are required by the regulators to participate in the Financial Service Compensation Scheme (FSCS). The FSCS acts like an insurance policy for bank accounts and pays out up to a maximum of £85,000 per eligible person, per bank, building society or credit union or up to £170,000 for joint accounts in the event of the bank or building society becoming insolvent. E-money issuers are not able to participate in the Financial Service Compensation Scheme (FSCS), and therefore your account is not protected by FSCS. This means that in the very unlikely event of PPS (or account provider) becoming insolvent, the return of your money might take longer than an FSCS claim because the distribution would be handled by an insolvency practitioner or administrator. It's worth noting that because the administrator can deduct their costs from this money, you might get slightly less than your full account balance back. Countingup takes the security of your business' funds seriously and with our safeguarding procedures in place, we would like to re-iterate that the money within your Countingup account is safe and protected. Response date: 17th September 2024
countingup logo reviews
Countingup

Had my first account here had to move

1
My first account was here, moved to Anna and Tide- much better. I do hear countingup is improving though- would consider in future if they built more reliable features Reviewed on: 20th March 2023
Raj G's avatar
Raj G
Reply from Countingup Hi Raj Thank you for taking the time to provide feedback, and am sorry to hear that you have left us. We always welcome customer feedback and continue to build new features in line with what our customers want to see. Our main feature is our built-in accounting service which allows business owners to keep their finances and sheets balanced ready for filing. If you ever open a new LTD business, we would love to see you again in the future. Response date: 17th September 2024
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Countingup

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