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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2662 reviews)

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4.85

Based on 2,662 reviews, last reviewed 22nd Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent customer service Excellent customer service never had a problem Reviewed on: 22nd October 2025

Latest lowest rating:

1

Counting up is very difficult to contact specificall... Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

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Countingup Business Account reviews (2662)

Good excellent service no 1 service very easy to use...

Good excellent service no 1 service very easy to use very helpful thanks Reviewed on: 13th January 2025

Reply from Countingup Hi Kuldeep Response date: 14th January 2025

It is ok it is so fast shhdieifnf rbgeueiieididieudjhdj

It is ok it is so fast shhdieifnf rbgeueiieididieudjhdj Reviewed on: 13th January 2025

Reply from Countingup Hi Velican, thanks for taking the time to leave us a lovely review Response date: 14th January 2025

Professional, efficient and always quick response.

Professional, efficient and always quick response. Very knowledgeable on any of the tax issues. Reviewed on: 13th January 2025

Reply from Countingup Hi Ivan, you’ve made our day Response date: 14th January 2025

Excellent Service

Excellent services and very easy to use app Reviewed on: 13th January 2025

Reply from Countingup Hello, you’ve certainly made our day Response date: 14th January 2025

With countingup your money is secured , no fraudster...

With countingup your money is secured , no fraudster can in anyway fraud the bank , they are reliable and everytime to help. Reviewed on: 13th January 2025

Reply from Countingup Hi Emmanuel, you’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely week Response date: 14th January 2025

Good simple business banking.

Good simple business banking. Easy to use. Reviewed on: 13th January 2025

Reply from Countingup Hi Andy, thanks for sharing your experience. We’re so happy that you’re enjoying your new business current account so far. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 14th January 2025

Excellent for SME, and all under one roof

Excellent for SME, and all under one roof Reviewed on: 13th January 2025

Reply from Countingup Hi Alan, thank you so much for this lovely review Response date: 14th January 2025

I am very satisfied with this bank, I sincerely hope...

I am very satisfied with this bank, I sincerely hope it continues Reviewed on: 13th January 2025

Reply from Countingup Hi Mihaita, This 5-star review absolutely made our day, thank you Response date: 14th January 2025

It’s easy, good and good for business and personal a...

It’s easy, good and good for business and personal account Reviewed on: 13th January 2025

Reply from Countingup Hi Naveed, thank you for leaving this lovely review Response date: 14th January 2025

Beware Small Business Owners Countingup’s Actions...

Beware Small Business Owners – Countingup’s Actions Have Cost Me £20,000! I strongly advise any small business owner to think twice before banking with Countingup. Their poor practices have caused me catastrophic financial loss and personal devastation. I recently purchased a property at auction and transferred funds to my solicitor without issue the day before completion. However, Countingup inexplicably reversed the payment and placed my account on hold, claiming they were “investigating” transactions. They requested proof of funds, which I provided immediately, including invoices and emails from clients confirming payments. I also notified them that this payment was for an auction property that required completion the following day. Despite this, they informed me—without any empathy—that they would hold my funds for up to 45 working days under their terms and conditions. This response left me confused and devastated, especially since I had already supplied all the required documentation proving the source of income. We are now on day 22 of their hold, and the property sale has fallen through. I’ve lost my deposit, solicitor’s fees, and other associated costs—over £20,000 in total. Countingup was fully aware this was an auction purchase; I provided the auction catalogue and related documents. Yet, they showed no urgency or care. Their responses were robotic, rude, and devoid of any customer service. To make matters worse, the initial deposit I paid at auction was taken against my home, and now I am at risk of losing it. This experience has not just destroyed my business but my life. I genuinely question what Countingup is investigating when all proof of funds has been provided. Their insistence on holding money for 45 working days feels unjustifiable and exploitative. I can only assume they are using customer funds for their own gain during this time, as no logical reason has been provided for such delays. I never imagined a banking institution could so recklessly destroy a customer’s livelihood without any accountability. Avoid Countingup at all costs protect yourself and your business! Reviewed on: 28th November 2024

Reply from Countingup Hello Folasade, We understand how frustrating and upsetting this situation is for you, and we’re truly sorry for any distress this has caused. Please know we take your concerns seriously and are committed to resolving this matter as quickly as possible. We strive to handle requests with the highest level of care and efficiency and apologise that you do not feel this has been the case in this instance. We are required to continuously monitor customer accounts to comply with industry regulations. Occasionally we may find that an account, or application, does not meet our internal review criteria and/or those set by our regulators. In these cases we do need to close an account, it's never a decision taken lightly. I can see that the team were in contact with you during this process and have also sent you further messages. If you ever need us in the future, please don’t hesitate to get in touch by sending us a message in the app or by contacting "[email protected]", we will get back to you as soon as we can! Response date: 8th January 2025

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Countingup: Business Account reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Countingup: Business Account now

Countingup Business Account reviews (2662)

Good excellent service no 1 service very easy to use...

It is ok it is so fast shhdieifnf rbgeueiieididieudjhdj

Professional, efficient and always quick response.

Excellent Service

With countingup your money is secured , no fraudster...

Good simple business banking.

Excellent for SME, and all under one roof

I am very satisfied with this bank, I sincerely hope...

It’s easy, good and good for business and personal a...

Beware Small Business Owners Countingup’s Actions...

Review Countingup: Business Account now

Join Smart Money People

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