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Covered2go: Travel insurance reviews

4.81
Based on 1,607 reviews, last reviewed 12th Sep 2026
4500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
11%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Very helpful and polite Have been able to discuss an... Very helpful and polite Have been able to discuss answers sensibly Reviewed on: 12th September 2026
Margaret W's avatar
Margaret W

Latest lowest rating:

1

Avoid I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go t... Read more Reviewed on: 20th December 2023
Anonymous's avatar
Anonymous

About this product

Covered2Go travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available including cruise cover and winter sports cover.

Covered2Go travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Covered2Go before, you can also leave a review and share your experience.

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Covered2go Travel insurance reviews (1607)

Reassurance .

5
Reassurance when I had to make a claim and support through out process. Reviewed on: 23rd July 2025

Just so easy to get the right cover

5
Just so easy to get the right cover Reviewed on: 23rd July 2025

Had to change dates due balkan air pulling out of...

5
Had to change dates due balkan air pulling out of uk the customer service was excellent changed dates no problem Reviewed on: 23rd July 2025

Easy to navigate web site with clear contents.

4
Easy to navigate web site with clear contents. Reasonable price. Reviewed on: 23rd July 2025

Top tier travel insurance

5
This was recommended by my father many years ago and we have been using covered2go ever since. The website is easy to navigate and the quotes are instant. Even as I have gotten older and now have a medical issue to plan for, the website is easy to add on for exemptions or additional insurances required. I recommend it to other people also. Great value especially as it gives you options for level of cover too. Reviewed on: 23rd July 2025

Excellent customer service

5
Call handler was very friendly,explained every detail covered and very professionallyThe medical screening was discussed sensitively. Reviewed on: 22nd July 2025

Website very easy to navigate.

5
Website very easy to navigate. Coverage offered was more than ideal for me. Reviewed on: 20th July 2025

good advice from knowledgable and patient agents.

5
good advice from knowledgable and patient agents. Reviewed on: 19th July 2025

I wouldn’t use anyone else

5
I have been using Covered2go for many years and have always found them to be competitive on price with excellent cover and friendly, professional service. I have, luckily, never needed to make a claim. However, I have, on more than one occasion, needed to contact them because I’ve lost the emails with my insurance certificates. I have always had a speedy response, no fuss, no ‘we’ll send another when we can,’ just the certificate with a covering note by return email. Perfect. Reviewed on: 18th July 2025

After messing up my quote on my phone, I rang to sor...

5
After messing up my quote on my phone, I rang to sort it out. Gracie was very kind and explained very straightforward the instructions I had to follow and within 5 minutes my policy was set up. Excellent service. Reviewed on: 18th July 2025

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