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Covered2go: Travel insurance reviews

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4.88
Based on 1,555 reviews, last reviewed 21st Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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11%
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0%
2 star
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0%
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1%

Latest highest rating:

5

Good service providing a feeling of confidence. Good service providing a feeling of confidence.. Sensible, sensitive enquiries shows that the company is a reliable insurer Reviewed on: 21st November 2025
Roger Ambrose's avatar
Roger Ambrose

Latest lowest rating:

1

Avoid I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go t... Read more Reviewed on: 20th December 2023
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Anonymous
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About this product

Covered2Go travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available including cruise cover and winter sports cover.

Covered2Go travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Covered2Go before, you can also leave a review and share your experience.

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Covered2go Travel insurance reviews (1555)

Tried to quote expensive price until I told him I al...

4
Tried to quote expensive price until I told him I already had a cheaper quote from them, just that one thing will stop me being a customer again. Reviewed on: 21st August 2024
Robert s's avatar
Robert s

top provider

5
been a long years client, no issues Reviewed on: 21st August 2024
Anon's avatar
Anon

Excellent customer service - easy to register.

5
Excellent customer service - easy to register. Reviewed on: 21st August 2024
Sarah C's avatar
Sarah C

Our favourite holiday insurer

5
I’ve used Covered to Go a few times now. They are always competitive and easy to set up. Reviewed on: 21st August 2024
Allan 's avatar
Allan

Easy to apply on Web and value for money.

5
Easy to apply on Web and value for money. Reviewed on: 21st August 2024
John Backhouse's avatar
John Backhouse

Efficient and friendly service.

5
Efficient and friendly service. Willing to insure the older travellers. Full marks! Reviewed on: 21st August 2024
alan.reilly00@gmail.com's avatar
[email protected]

Helpful and well priced

5
As my wife has some medical issues we found them very helpful and well priced Reviewed on: 21st August 2024
John C's avatar
John C

Very professional and easy to claim

5
Very professional and easy to claim Reviewed on: 16th May 2024
Tony's avatar
Tony

Avoid

1
I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go to the police to report the loss in 24h. It's bad enough being targeted and then robbed of your mobile, while traveling solo in a country where not many people can speak English. I had to first block access to my mobile, so I had to find a public computer first, then go to buy a new handset, by that time it was already late in the evening and the day after I had a 2-day tour I already paid for. I could have not done any better, but the company refuses to pay despite me having produced all the requested documents (minus the police report). I sent them the receipt of the purchase of the new phone: I don't go and buy a phone in Colombia at 8pm on a Sunday because I have nothing better to do. They're objective is getting a 5 star review when you purchase from them. When you need to claim, then they pass you to a third party who will do everything to avoid paying. Stay away! Reviewed on: 20th December 2023
Anonymous's avatar
Anonymous
Reply from Covered2go Good Morning, Thank you for taking the time to leave us a review. We are sorry to learn of the circumstances which occurred during your recent trip to Colombia. As an insurance broker, our responsibility is to assist customers with the purchase of the insurance policy and help with any cover queries or policy amendments/cancellations. All Claims are investigated by the Underwriters of our policies, Millstream Underwriting Limited. As we are not authorized to assist with claims, our Trust Pilot review emails are sent out shortly after you have purchased a policy to allow you to reflect on the experience you had with regards to the policy sale. As do all insurance policies, we do have Terms, Conditions and Exclusions which we do encourage all customers to read through within 14 days of purchasing the policy. We would be happy to look into this further for you with the assistance of Millstream, however, in order for us to do this please could you contact us via email: [email protected]. Best wishes, Shannon Response date: 21st December 2023
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Covered2go

Good cover and Price.

5
Booked my cover online, straight forward and at a competitive price. Reviewed on: 14th October 2023
stewart phillips's avatar
stewart phillips

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