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Covered2go: Travel insurance reviews

4.88
Based on 1,555 reviews, last reviewed 21st Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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11%
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1%

Latest highest rating:

5

Good service providing a feeling of confidence. Good service providing a feeling of confidence.. Sensible, sensitive enquiries shows that the company is a reliable insurer Reviewed on: 21st November 2025
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Roger Ambrose

Latest lowest rating:

1

Avoid I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go t... Read more Reviewed on: 20th December 2023
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Anonymous

About this product

Covered2Go travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available including cruise cover and winter sports cover.

Covered2Go travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Covered2Go before, you can also leave a review and share your experience.

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Covered2go Travel insurance reviews (1555)

My preferred insurer

5
I've used Covered2go for a good few years now. Their prices are reasonable, levels of vover good and customer service is excellent. Reviewed on: 20th July 2022

Review

4
Quality in a time of crisis and our hour of need. Reviewed on: 20th July 2022

Recommended by Which as a best buy

5
We my wife and self in our mid 70's with previous medical history accepted on this insurance for Cruising the Med annual cost below most of the compare the market costings, covid cover included, acceptable premium. Reviewed on: 20th July 2022

Faultless

5
Very good quote and immediate replies to enquiries. All very smooth. Reviewed on: 20th July 2022

Great stuff, simple and easy

5
A friend recommended me this insurance provider, great service. Reviewed on: 20th July 2022

Unexpectedly paid!

5
I claimed for an unexpected, undeclared illness for my wife and Covered2go paid the ckaim Reviewed on: 20th July 2022

Holiday insurance

5
Have used covered to go for years now and always found them to be very helpful Reviewed on: 20th July 2022

Worth knowing!

5
I have always had excellent service . All requirements met in a simple , no nonsense way. I would always use Covered2go and recommend it to my friends. First port of all regarding travel insurance . Reviewed on: 20th July 2022

Misleading and fobbed off. Shady

1
After buying cover I found I had to buy a 2nd policy to cover medical conditons. Then I had to contact them to get them to confirm the 2 policies were linked. Then, when covid cancelled my trip I learned from A TV show that I could ask for a partial refund.. So I did, and they told me to email.. So I did.. And they forwarded it to their 3rd party claims company... Who told me to start again... So I did.... They told me I shouldn't have contacted the claims company! They said I could get a 50% off da their admin fee. Which came to £8...out of the £66 paid..... When I questioned this.. Only then was I told the semper ate medical cover wasnt just a different department... It was a different company altogether.. One that they themselves have no contact with... And if I wanted to i could call their call centre (3rd party claims company number) to ask about a refund on that part of my policy.. But it had nothing to do with them. Quite clearly a system put purposely in place to dissuade customers receiving a refund.. Or any meaningful customer service. Careless and despicable. I wouldn't recommend them to anyone. I can only imagine the amount of people who decide not to bother claiming their own money back. Shame on them. Reviewed on: 13th June 2020

Best Purchase This Year

4
It was easy to obtain online and gave us complete peace of mind. Reviewed on: 18th September 2019

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