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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
93% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

Honest, Great coverage, Great price..

5
At my last review the staff were able to explain the policy and provide a good rate. On my recent renewal I noted the price was significantly lower than other providers whilst maintaining the same levels of coverage. Reviewed on: 18th September 2025
Rich's avatar
Rich

They are cheap but their claims adjusters are not co...

4
They are cheap but their claims adjusters are not consistent. They didn't pay me based on my indemnity policy signed to, but the policy others signed to. My policy was a continuation. Reviewed on: 16th September 2025
Robey's avatar
Robey

Very smooth and helpful service

5
Very smooth and helpful service, the people are very responsive. The price of insurance was very resonable, compared with others Reviewed on: 15th September 2025
John East's avatar
John East

Hassle free application.

5
Hassle free application. Cover is clear and concise. Necessary requirements made clear from the outset. Reviewed on: 15th September 2025
Mary C's avatar
Mary C

The policy and the expectations are very clear

5
The policy and the expectations are very clear Reviewed on: 15th September 2025
WLG's avatar
WLG

They are not too expensive, since I have been using...

5
They are not too expensive, since I have been using the lock they require for the insurance I have not had my bicycle stolen once! Easy to renew insurance. Good, solid practicle insurance requirements also reduces theft. Reviewed on: 14th September 2025
Laureen K's avatar
Laureen K

These guys know the specific risks relating to cycle...

5
These guys know the specific risks relating to cycles and e-bikes . Your household insurer is far too “general “ Reviewed on: 12th September 2025
David K's avatar
David K

Great Bike Insurance.

5
Great Bike Insurance. Competitive Prices. Simple Claims Reviewed on: 12th September 2025
Matthew K's avatar
Matthew K

Good efficient service .

5
Good efficient service . Good customer service. Reviewed on: 12th September 2025
Mark Burgoine 's avatar
Mark Burgoine

Very easy to set up a policy

5
Whilst I have never had to make a claim, I am a repeat customer of Cycleplan and find the website easy to navigate and to find what I'm looking for, setting up an insurance policy is easy with quick payment and prompt emails acknowledging afterwards. Reviewed on: 11th September 2025
enfys 72's avatar
enfys 72

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