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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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1%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
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Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

Excellent service and affordable insurance

5
In my view there are now more aggressive drivers on the road than ever before. Many do not know the Highway Code and I feel that Cycle Plan insurance provides security against accidents. Reviewed on: 11th August 2021
william taylor's avatar
william taylor

Easy to set up

5
It was easy to set up and find the right cover to suit my needs. Unable to comment further as mercifully I have not needed to claim. Reviewed on: 11th August 2021
DC's avatar
DC

Great offer and price

5
Just wish there was a little more time to pay or option to split premium Reviewed on: 11th August 2021
LT's avatar
LT

Insurance companies do not get rich paying out on claims

1
Whilst it is very simple to take out an insurance policy, it is quite a different thing making a claim. The initial response took about thirty seconds and was tough luck. The second response took almost a month with the exchange of many photographs and images of the cycle, its position and the many locks I had bought. The response again was tough luck. If you think insurance will cover a claim following a theft, think again. Insurance companies do not get rich by paying out on claims. Reviewed on: 24th February 2021
DTurnbull's avatar
DTurnbull

Renewing Insurance

5
Easy to understand, Quick to do Reasonably priced SIMPLE'S Reviewed on: 18th September 2020
Darren's avatar
Darren

Great company

5
After a mtb crash and a badly broken collarbone which needed surgery they covered my earnings even though I was self employed until I could go back to work would highly recommend them Reviewed on: 18th September 2020
Chris Blake's avatar
Chris Blake

Its great love it easy to use

4
There easy to talk to,willing to help you,and very professional thank you x Reviewed on: 18th September 2020
Jackie Eaves's avatar
Jackie Eaves

good value

5
good value cheap and easy to set up Reviewed on: 18th September 2020
Paul Hedley's avatar
Paul Hedley

Good price

5
When I decided to have cyclepen they give the best price and lots of information! Reviewed on: 18th September 2020
zoltan papp's avatar
zoltan papp

Excellent service

5
The advisors at cycle plane have a good knowledge of the products they are providing. This helped me to decide what policy is best for me Reviewed on: 18th September 2020
Lee's avatar
Lee

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