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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Absolutely perfect!

5
It was quick, easy and really clear. Can't ask for more! Reviewed on: 20th September 2017

Simple and easy

5
Very clear and simple way of insuring your bikes (n+1) . Good website with good pricing. Reviewed on: 20th September 2017

Hassle-free insurance

5
Quick and easy way to get a bicycle insurance. Reviewed on: 20th September 2017

Friendly, responsive and cheap... what more could I need.

5
I took out a policy with cycle plan about a year ago and unfortunately I had to make a claim a months ago. It was handled extremely well - efficiently and professionally - and I've since renewed my policy. Reviewed on: 20th September 2017

Very easy provider to sign up for

5
Very easy provider to sign up for Reviewed on: 20th September 2017

Great service!

5
Insurance that is really easy to set up, comprehensive, but also affordable. Reviewed on: 20th September 2017

reasonable

5
very reasonable quote and quick service Reviewed on: 20th September 2017

Slow but get the job done

3
Took forever on two serious claims but paid out eventually. Hidden rule that any payout is subtracted from the sum of your remaining insurance amount so if I had two serious crashes then I'd lose out massively which is a real negative Reviewed on: 20th September 2017

Good Value, Great Customer Service

5
I had a bike stolen at the start of the year, cycleplan were really helpful and had the funds to me in a month. Reviewed on: 20th September 2017

Great service and a good level of communication.

5
Everything ran smoothly from the very start. The information regarding their various policies and the price thereof was clear and succinct Reviewed on: 20th September 2017