Smart Money People Logo

Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Review Cycleplan: Bicycle insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Cycleplan Bicycle insurance reviews (4469)

Very efficient.

5
The one time I had to claim the process was painless, unlike the physical experience of being knocked off my bike by another cyclist!! Very efficient. Reviewed on: 13th August 2024

Quick and simple

5
Quick and simple to get a policy and customer service is great. Reviewed on: 13th August 2024

Very helpful and website easy to follow.

5
Very helpful and website easy to follow. Great valve for money Reviewed on: 12th August 2024

I was approached via phone call when my policy was d...

4
I was approached via phone call when my policy was due for renewal. They listened to my concerns about cost of living and were able to reduce the price, whilst maintaining a comprehensive policy. I dealt with knowledgeable polite people who were efficient. I was sent relevant documentation in a timely manner. Reviewed on: 12th August 2024

Cycling insurance is maturing thanks to Cycleplan

5
It is not uncommon for those less known insurance policies, like bike ones to be below the standard to other more mature ones like car insurance. I feel Cycleplan is the exception, the entire process was very comprehensive and the info provided was excellent. I knew exactly what I was getting and when. The online process is clear to flow and after just a few click I was insured. Reviewed on: 12th August 2024

E bike insurance Hiabike

5
After looking for insurance for my e bike .I found cycle plan to give the best quote . The policy was done online which was quick and easy . Cycle plan send me regular updates about their offers and services. Reviewed on: 11th August 2024

Happy with CyclePlan

5
Easy to join, good cover and great value for money. Easy to contact CyclePlan in case of any issues and I feel confident knowing that my bicycle is ensured. Reviewed on: 11th August 2024

Easy but pricey.

5
Easy but pricey....not had to claim thankfully so can't comment on that Reviewed on: 11th August 2024

Quick and easy to use.

4
Quick and easy to use. Convenient online process, easy to renew. Reviewed on: 11th August 2024

Good service, good value for money

4
Good service, good value for money Reviewed on: 11th August 2024

Review Cycleplan: Bicycle insurance now

Help others make smarter decisions by sharing your own experience. Write a review