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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
93% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

1111111111111111111111111111111111111111

5
1111111111111111111111111111111111111111 Reviewed on: 26th September 2025
AG's avatar
AG

Everything you need

5
Very helpful team, very Good price. Wouldn't ensure a bike anywhere else. Covers all that you need Reviewed on: 25th September 2025
RhysT's avatar
RhysT

Initial price was great, easy to make policy changes...

5
Initial price was great, easy to make policy changes but poor renewal prices Reviewed on: 25th September 2025
MattC's avatar
MattC

Friendly, professional and speedy service

5
Friendly, professional and speedy service Reviewed on: 25th September 2025
Rob D's avatar
Rob D

Competitive offer and straightforward application

5
I needed a cycle plan and received a very competitive offer. The application was straightforward and pertinent to my needs. Reviewed on: 25th September 2025
Svetlana C's avatar
Svetlana C

V poor customer care

1
Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with them for nine years, because my bike had not been damaged. Take your money then don’t bother helping. Reviewed on: 25th September 2025
Bob's avatar
Bob

We wasn't sure about insurance for are grandsons bik...

5
We wasn't sure about insurance for are grandsons bike but after speaking to someone and it all being explained to us we decided it was the best possible action to take, we looked through the policy and this was a very good idea and it didn't cost much, so thinking about the bike that cost we'll over £400 it was a no trainer, peace of mind. Great insurance Reviewed on: 25th September 2025
Happy's avatar
Happy

Easy to assess online, questions answered via chat a...

5
Easy to assess online, questions answered via chat and phone. Question on previous claims clarified - someone driving into garden apparently is a motor claim Reviewed on: 25th September 2025
A K's avatar
A K

Loyal customer

5
I have been a loyal customer of my insurance provider for several years, and during this time, I have noticed that any price increases have been minimal and reasonable. This approach shows that the company values its customers by keeping our expenses as low as possible. Additionally, whenever I've reached out to customer support with questions or concerns, I have always received prompt, polite, and helpful assistance. Their staff is knowledgeable and attentive, making the process much easier and more reassuring. Overall, my experience with this insurance provider has been positive, and I appreciate their commitment to maintaining affordability and high-quality customer service. Reviewed on: 25th September 2025
David M's avatar
David M

Good value

5
Good value insurance. Easy to use web page. Bought a comprehensive policy to cover my ebike. Would use again. Reviewed on: 25th September 2025
Mr O's avatar
Mr O

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