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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4469)

0 Hassle

5
Super easy process from start to finish. Reviewed on: 13th July 2024

When needed, they’ve have been fine to deal with, ho...

5
When needed, they’ve have been fine to deal with, however increasing cost of renewals each year is starting to take its toll Reviewed on: 13th July 2024

I only have 3rd party cover.

5
I only have 3rd party cover and fortunately I have never had to make a claim , but I know that if I do have an accident I know that settling any claim will not be a problem . Reviewed on: 13th July 2024

Good value for money, beating other insurers for cos...

5
Good value for money, beating other insurers for cost and policy features. Reviewed on: 13th July 2024

Simple process to get insured

4
Simple process to get insured. Great communications providing me with the information I need to understand my cover. great service. Reviewed on: 13th July 2024

So easy to set up a policy and comforting to have th...

5
So easy to set up a policy and comforting to have the assurance of some financial protection should an accident occur . Reviewed on: 13th July 2024

Informative, prompt, responsive.

5
Customer service on the phone is good. Polite, prompt and responsive. Plenty of information provided regarding the importance of security. Reviewed on: 13th July 2024

Easy to set up

5
I was referred by my husband and the plan was easy to set up Reviewed on: 13th July 2024

Great customer service.

5
Great customer service. All resolved on one phone call. Reviewed on: 13th July 2024

Good Service and helpful staff.

5
So far great service and helpful staff answered my question no fuss and got the cover I need for a reasonable price. Reviewed on: 13th July 2024

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