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Drafty: Loan reviews

Name: Loan
Rating: 4.7 (215 reviews)

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4.68

Based on 215 reviews, last reviewed 11th Apr 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

2 star

Latest highest rating:

5

Great in an emergency Great thing to have incase of emergencies Reviewed on: 11th April 2023

Latest lowest rating:

1

Close to being loan sharks Not helpful, if you ask for a holiday period they accept it but expect you to pay In full after holiday period, not helpful setting up payment plans, ... Read more Reviewed on: 11th April 2023

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About this product

Drafty offers users a chance to apply for a credit line of up to £3000, and then gives access to that money without the need to make further applications. If you’re looking for Drafty reviews (Drafty are a part of Lending Stream), read on to see what our community is saying about this payday loan alternative. Or if you’ve already had access to Drafty’s finance, or taken out a credit line with them, please write a review of your own and help others who are wondering if this products is right for their needs.

Drafty Loan reviews (215)

Review of the Drafty, Loan:

Unprofessional

Unprofessional vile treatment After using drafty for a few months In 2019 I became very unwell and couldn’t work for a while, I contacted them to advise of my situation and they froze my account for 30 days. My personal situation became worse (mental health related) and I fell behind with a lot of my bills and after speaking to debt advisors I was advised to gain evidence from my doctor to advise that my mental health condition at the time I was using drafty was that I wasn’t in a position to have taken out these loans and therefore requested they take a look at helping me out with the debt and possibly writing the debt off completely as my diagnosis is a lifelong one and my contracted hours of work had been reduced for the foreseeable future and after completing a financial statement the debt was almost definitely uneconomical to collect they took six months.....yes six months! To give me a final response to my request but not before making me endure months of endless calls and emails chasing this up being asked for more information each time everything they asked for I gave them so many wasted hours and they dragged it out sometimes taking weeks to respond to an email I spoke to countless agents of the phone whom I found to be unhelpful unsympathetic and instead of helping me caused more and more stress each time I tried to get a response, but the icing on the cake was when they eventually sent me a final response stating they would not be writing my debt off but would put my account on hold for six months and not contact me in that time or pass my debt and info onto a debt management/third party, a week later I had an aggressive email from a third party saying they had acquired my outstanding debt from drafty!!! I was livid and you would think when informing drafty of their huge error they would be apologetic and take back the account from the debt management agency as soon as possible? No drafty insinuated I was lying or mistaken and that they hadn’t passed on my debt or breached my data protection and caused horrific undue stress by selling my debt to a third party! ( I asked the manager I was speaking on the phone with at the time if drafty hadn’t done this how on earth had this company acquired my full name full address email address home mobile and work numbers plus the fact I had an outstanding balance with drafty with the correct full amount my full work address my job role and all my sensitive personal medical information) and after more countless emails and calls and denials they eventually accepted that they had made an error I logged a second complaint requesting they investigate this error and compensate me for the data protection breach and all the stress that this has caused to which they refused to compensate me a single penny for this nightmare experience. They did however change the decision to write off my debt???Which on one hand is great as this was what I originally requested but on another angers me that they first took 6 months to reply and reject my request but once they realised the big error they made they change their mind??? which is inconsistent and contradictory. Drafty you either stick to your cold hearted attitude of you lent the money so you owe it and we don’t care about your circumstances and can’t and won’t be writing off your debt. Or as well as writing off my debt also compensate me for all the inconvenience and stress this has caused (i had days were I had literally been on the phone back and forth shouting for hours as it was so difficult to communicate with anyone) I have passed my complaint onto the ombudsman’s and will await the outcome. A word of warning to anyone thinking of using drafty pray you never become ill or suffer financial difficulties because drafty dont Care about people just money! and are not compliant or responsible with peoples data I wish I had never used them and hope the ombudsman see in my favour! Reviewed on: 20th February 2020

Very quick and easy

It was very easy to do. Very quick and easy to understand. Reviewed on: 31st July 2018

BRILLIANT

SO EASY AND BEST SERVICE EVER JUST WHEN I THOUGHT I WAS GETTING NO WHERE Reviewed on: 30th July 2018

Brill service quick

Good communication and fast outcome. Clear explanation and summary. Reviewed on: 27th July 2018

SIMPLE!

A minor cash-flow issue solved in less than five minutes! Not many organisations are this efficient! Reviewed on: 24th July 2018

Fantastic

Very easy and comforting, thank you Reviewed on: 23rd July 2018

Amaizing!

I didn't realize there was an easy way of apply for a loan! This is brilliant mow I can rest knowing I have money if needed for a rainy day!! Brilliant Reviewed on: 23rd July 2018

Easy and straight forward

Due to unforeseen circumstances, I had an unexpected expenditure this month. The service provided by Drafty was well explained and a straight forward online application. I would recommend this service to anyone. Reviewed on: 22nd July 2018

website

quick and simple to use and would recommend to friends Reviewed on: 19th July 2018

Fast and efficient

The application was easy and quick with no jargon, plain and simple. Reviewed on: 17th July 2018

Brilliant

Good service and very quick in making decisions Reviewed on: 14th July 2018

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