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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3378 reviews)

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4.96

Based on 3,378 reviews, last reviewed 1st Aug 2026

907% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always quick efficient and very friendly Always quick efficient and very friendly Reviewed on: 1st August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3378)

I have been a member for over 20 years.

I have been a member for over 20 years. Fantastic service, I always recommend Enterprise Credit Union. Whether that be in work via NHS referral. Reviewed on: 19th May 2026

Quick and easy communication and set up

Quick and easy communication and set up Reviewed on: 19th May 2026

Brilliant!

Brilliant!! staff are really friendly and help when they can. Reviewed on: 19th May 2026

Absolutely amazing service from start to finish, sta...

Absolutely amazing service from start to finish, staff are amazing any enquiries this email or calling up a local branch they've always been friendly and helpful (st Helens branch) Reviewed on: 19th May 2026

I was a total novice ..

I was a total novice to ECU but the staff in branch and on the phone helped me me in every aspect it was quick and easy and would recommend to any body its just a hello away with your first call so try it !! Reviewed on: 19th May 2026

Iv been with enterprise Credit Union from when my c...

Iv been with enterprise Credit Union from when my children was babys now my daughter is 18 soon , Christmas loans and school unforms 6 weeks holiday it's all helps the girls are brilliant Reviewed on: 19th May 2026

Very helpful would recommend, helped in a difficult...

Very helpful would recommend, helped in a difficult situation and it was easy to sort out Reviewed on: 19th May 2026

IExcellent and straightforward service

IThe loan process was quick, easy, and hassle-free. The staff were incredibly helpful throughout. Would highly recommend Enterprise Credit Union. Reviewed on: 19th May 2026

Very friendly and polite staff who are happy to help...

Very friendly and polite staff who are happy to help as I struggle with forms. Reviewed on: 19th May 2026

Helped me to get my very first loan many years ago a...

Helped me to get my very first loan many years ago at an affordable rate of payments which has helped me to be clear of any debts today, they are very helpful & their customer service is amazing. Reviewed on: 19th May 2026

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