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Enterprise Credit Union: Loans reviews

4.98
Based on 1,931 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025
Donna B's avatar
Donna B

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1931)

helpful all the time do best to help you

5
helpful all the time do best to help you Reviewed on: 15th May 2025

Staff in Liverpool branch are all super friendly and...

5
Staff in Liverpool branch are all super friendly and helpful. Very relatable and easy to talk to. I was worried about speaking to people who work in stuffy, traditional lenders, but was surprised that everyone was so kind. Reviewed on: 15th May 2025

Always brilliant service when I've needed it.

5
Always brilliant service when I've needed it. Reviewed on: 15th May 2025

Friendly staff member helped me set account up as I’...

5
Friendly staff member helped me set account up as I’m not very good with technology Reviewed on: 15th May 2025

Always happy to help,, friendly staff

5
Always happy to help,, friendly staff Reviewed on: 15th May 2025

Excellent experience always with enterprise credit u...

5
Excellent experience always with enterprise credit union Reviewed on: 15th May 2025

Brilliant service

5
It’s very straight forward I don’t know why I didn’t sign up sooner Reviewed on: 15th May 2025

Holiday Loans

4
I have taken out a few loans and it’s great being able to take money out for a holiday knowing you can pay it back over a period of time! It allows you to do special things more often . Reviewed on: 15th May 2025

Friendly and helpful staff.

5
Friendly and helpful staff. Always available and very informative and supportive. Reviewed on: 15th May 2025

Always helpful whenever I phone, support given to he...

5
Always helpful whenever I phone, support given to help with my loans/savings. Staff are always so friendly. Reviewed on: 15th May 2025

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