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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3378 reviews)

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4.96

Based on 3,376 reviews, last reviewed 29th Jul 2026

914% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

no other loans needed Exactly what you need to help no other loans needed Reviewed on: 29th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3378)

Great customer service, great way of saving

Great customer service, great way of saving Reviewed on: 19th May 2026

Friendly and helpful advisers

I’ve always been helped by my ECU representative with great advice on how to manage my account. It has proven really helpful for me when I’ve been stuck at times. It’s helped with things like holidays, housing deposits, my children’s activity costings and much more. It’s also helped me with managing savings too. I’ve have been with the same branch since I started (Pilch lane Liverpool). I couldn’t recommend it more! Reviewed on: 19th May 2026

They were fast at getting in touch with me and so po...

They were fast at getting in touch with me and so polite Reviewed on: 19th May 2026

They have never failed to be there for me when I nee...

They have never failed to be there for me when I need them. Reviewed on: 19th May 2026

Always a lovely friendly conversation when I speak t...

Always a lovely friendly conversation when I speak to anyone at ECU, brilliant customer service and always very helpful Reviewed on: 19th May 2026

Had great deood willing to put my han...

Had great experience very good willing to put my hands on my head not. Now very tired Reviewed on: 19th May 2026

Never had an issue with anything to do with the app...

Never had an issue with anything to do with the app or when calling up Reviewed on: 19th May 2026

I rang up and spoke to a lovely man who helped me ge...

I rang up and spoke to a lovely man who helped me get a loan and helped me sort out how to pay it back and save up at the same time , was excellent, very happy, love credit union.I can save money and get a loan when needed , wil always use this service Reviewed on: 19th May 2026

All staff are amazing they can't do enough to help y...

All staff are amazing they can't do enough to help you when you need it most. I would of been financially lost without them Reviewed on: 19th May 2026

Really easy and efficient to get a loan, smooth simp...

Really easy and efficient to get a loan, smooth simple process. Reviewed on: 19th May 2026

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