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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Hassle free process extremely helpful staff

Hassle free process extremely helpful staff Reviewed on: 14th July 2026

Amazing customer service

Amazing customer service and there are always so friendly and happy Reviewed on: 14th July 2026

Kind,caring and compassionate staff

Staff always kind and understanding and approach each situation with care and compassion. Always go above and beyond to support there members Reviewed on: 14th July 2026

Has such a good experience!

Has such a good experience! The loan was there when I needed it. I haven’t noticed paying it off as it just went straight to repayments and now I have just over £1000 in a savings account as someone who has never been able to save! Genuinely couldn’t recommend it wnough Reviewed on: 14th July 2026

Excellent

Very easy to use staff have been lovely Reviewed on: 14th July 2026

Quick process from start to finish staff are lovely...

Quick process from start to finish staff are lovely and very helpful, the lady helping me went out of her way to make sure it got sorted that day for me Reviewed on: 14th July 2026

Brillant staff .

Brillant staff . Fast service . Loan process os so easy Reviewed on: 14th July 2026

easy loan application

I applied for a loan online - it was a really quick and easy process and BEST of ALL - the money was in my bank the same day!!!!! Made Up with this account Reviewed on: 14th July 2026

Great customer service loans always dealt with quick...

Great customer service loans always dealt with quickly and easily Reviewed on: 14th July 2026

Ive been with enterprise credit union for 12 years n...

Ive been with enterprise credit union for 12 years now - and honestly they have been nothing short of amazing. . They deal with customers at there most vulnerable times and ive had nothing but excellent customer service everytime ive contacted them. I wouldnt go anywere else. Reviewed on: 14th July 2026

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