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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Best credit union in the business, always go above a...

Best credit union in the business, always go above and beyond for everyone nothing is ever to much for them Reviewed on: 14th April 2025

Really work with you

They always take each individuals needs and not just blanket rules for everyone if that makes sense. They really take each persons affordability into account and not just work off a credit file. It feels like you’re working together to find the best solution rather than just getting a yes or no to a loan application. Reviewed on: 14th April 2025

Financial life jacket

Having used ECU for a number of years I can honestly say they have helped me on a number of occasions. The staff are always ready with a smile and eager to help in anyway they can . Understanding the customer and the needs of the community .from application to set up to loans and easy cheap repayments all whilst saving I can highly recommend joining ECU Reviewed on: 14th April 2025

Brilliant company always more than happy to try and...

Brilliant company always more than happy to try and help Reviewed on: 14th April 2025

I have a real lay good experience with the ECU and t...

I have a real lay good experience with the ECU and the staff are always there to support and help to the best they can. Reviewed on: 14th April 2025

Very understanding and helpful easy to speak to woul...

Very understanding and helpful easy to speak to would recommend to others simple to understand Reviewed on: 14th April 2025

Always a positive experience

I have savings and loans with ECU they have always been quick and fair in all ways. I have recommended to a number of friends who now have savings with them Reviewed on: 14th April 2025

Excellent customer service.

Excellent customer service. Very helpful with good advice. Reviewed on: 14th April 2025

Always easy to apply for my loan the staff are alway...

Always easy to apply for my loan the staff are always lovely on the phone and will help when ever they can Reviewed on: 14th April 2025

Very helpful each time I’ve got a loan

Very helpful each time I’ve got a loan Reviewed on: 14th April 2025

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