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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3376 reviews)

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4.96

Based on 3,375 reviews, last reviewed 28th Jul 2026

913% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Just a fabulous all round service! Just a fabulous all round service! I love it! Reviewed on: 28th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3376)

Friendly and helpful staff

The staff was very friendly and helpful when explaining how everything work couldn't ask for better. Reviewed on: 19th June 2025

Amazing staff are always helpful

Amazing staff are always helpful Reviewed on: 19th June 2025

Staff are always polite and make sure to get to the...

Staff are always polite and make sure to get to the bottom of what you need never had any problems, very polite Reviewed on: 19th June 2025

ECU go above and beyond to help their customers the...

ECU go above and beyond to help their customers the customer always come first. They don’t just provide loans, they help with savings and if you’re in financial hardship too. ECU will always direct you on only taking what you can afford. With previously being in a DRO I cannot get credit anywhere but knowing I have the security of ECU it ensures my children don’t go without Christmas presents each year Reviewed on: 19th June 2025

My loan experience is efficient from start to finish.

My loan experience is efficient from start to finish. Loans are usually paid within the day. Reviewed on: 19th June 2025

Easy online joining easy and simple I haven’t heard...

Easy online joining easy and simple I haven’t heard back yet but I heard lots of good things from this business Reviewed on: 18th June 2025

Fantastic credit union

When I have been into branch all the staff are polite, helpful and personable. Amazing customer service. Online is quick and efficient. Reviewed on: 18th June 2025

Credit union supporters

Credit union is so helpfull even when you’ve had a loan and still paying it back when your struggleing they still manage to help you in ways they can there kind and generous when speaking with them on the phone too it helps me a lot having loans and savings with credit union!:) Reviewed on: 18th June 2025

Always happy to help!

Always happy to help! Really informative and helpful every time Reviewed on: 18th June 2025

Always helped in any way if I was stuck so...

Always helped in any way if I was stuck so helpful Reviewed on: 18th June 2025

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