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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (2010 reviews)

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4.98

Based on 2,010 reviews, last reviewed 10th Apr 2026

7700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Staff are amazing Staff are always warm and friendly and nothing is to much for them Reviewed on: 10th April 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2010)

I have been with the credit union for 13 years and w...

I have been with the credit union for 13 years and would be lost without it it’s a great service with great staff and can not fault them Reviewed on: 10th April 2025

Always fantastic support, and amazing customer service

Always fantastic support, and amazing customer service Reviewed on: 10th April 2025

Great customer service always helpful there a great...

Great customer service always helpful there a great company to go with i would highly recommend them to everyone Reviewed on: 10th April 2025

The best service is always given.

The best service is always given. Staff are very professional, fair, friendly and compassionate. Cannot fault Enterprise credit union at all. Reviewed on: 10th April 2025

They are always there for you no matter what your ci...

They are always there for you no matter what your circumstances. They are excellent value for money and their customer service is outstanding. Reviewed on: 9th April 2025

Always helpful staff, very understanding of the cust...

Always helpful staff, very understanding of the customers situation in y experience Reviewed on: 9th April 2025

Great staff every time I have rang av always been he...

Great staff every time I have rang av always been helped. Reviewed on: 9th April 2025

Friendly and helpful always use my ecu when stuck as...

Friendly and helpful always use my ecu when stuck as well as building up my savings at the same time affordable loans to Reviewed on: 9th April 2025

Enterprise member of 23 years

As a long standing member of Enterprise Credit Union - 23 years! I have always been treated with courtesy and respect by all members of the team. I feel safe and looked after, and my loans are processed quickly and easily, the money goes straight into my bank with no problems. I can't fault their professionalism and care - I always feel important and that I matter - From the staff to the website - Enterprise Credit Union is just FAB!!!! Reviewed on: 9th April 2025

Best Staff Ever

The staff are so professional but also give that personal touch. They know me when I go to the branch and it makes me feel extremely valued. They have worked with me to build my credit score and supported me through some difficult times. Reviewed on: 9th April 2025

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