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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3374 reviews)

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4.96

Based on 3,374 reviews, last reviewed 27th Jul 2026

922% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Credit union has helped me afford a family holiday f... Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and their mum split. It ... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3374)

Happy customer

Easy to apply ,Very helpful, very understanding, if you need to miss a payment they always happy to help,No Judgment and never pressured in to anything and everything is confident staff very friendly would definitely recommend Reviewed on: 13th June 2025

Friendly helpful knowledgeable and always a very ple...

Friendly helpful knowledgeable and always a very pleasant service with a smile Reviewed on: 13th June 2025

They have been amazing!

They have been amazing! Helped me out a lot and i get savings from it! Reviewed on: 13th June 2025

They have really helped me save and budget for holid...

They have really helped me save and budget for holidays, birthdays etc. , really lovely staff who are always looking too help Reviewed on: 13th June 2025

Credit union.

Once again absolutely amazing staff and service they always try and find a way to help you in a crisis would 100% recommend to everybody the school uniform loans really do come in handy ive the uniform load for 5tears now and it never let's me down Reviewed on: 13th June 2025

Very friendly staff , quick and easy forms to fill...

Very friendly staff , quick and easy forms to fill Reviewed on: 12th June 2025

I have been with ECU for a year now, everything is s...

I have been with ECU for a year now, everything is so straight forward. I have became so much better at saving since joining. Any time I have needed to call up staff have been so friendly, always go the extra bit to give you the best advice. Reviewed on: 12th June 2025

Got a loan twice from them and always had a good exp...

Got a loan twice from them and always had a good experience both times. Customer service was straight forward, quick, friendly and always informative. Not only do you get a loan and pay it back but they also put a savings away for you as the same time. It's amazing. They always keep customers up to date with anything that's going on with prizes to win another example they always inform us of times and days before bank holidays to get in contact as they are closed on bank holidays most companies do not tell you before hand, you just call and get no answer. Reviewed on: 12th June 2025

Jan especially is just the most loveliest lady ever,...

Jan especially is just the most loveliest lady ever, she is just so lovely and kind. I always smile when Jan answers because she always sorts problems out for me and is very helpful. My friends love her too Reviewed on: 12th June 2025

Excellent customer service, so friendly

Excellent customer service, so friendly Reviewed on: 12th June 2025

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