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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3374 reviews)

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4.96

Based on 3,374 reviews, last reviewed 27th Jul 2026

922% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Credit union has helped me afford a family holiday f... Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and their mum split. It ... Read more Reviewed on: 27th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3374)

Brilliant company

Since i started saving with you I’ve found things easier knowing i’ve got Christmas sorted every year and i haven’t got to worry with having four children this really is a massive help and i would definitely recommend Reviewed on: 4th June 2025

Brilliant help when needed, very polite staff explai...

Brilliant help when needed, very polite staff explain everything to help you Reviewed on: 4th June 2025

Staff well trained great customer service skills alw...

Staff well trained great customer service skills always give the best offer how advanced Reviewed on: 4th June 2025

Never had a bad experience, really good communicatio...

Never had a bad experience, really good communication every time and friendly staff Reviewed on: 4th June 2025

The most trusting company

I can't say anything bad about ECU, they have always been truly helpful, reliable and satisfying customer service. They have helped me on many occasions and I would absolutely recommend to everyone and anyone who is eligible for this service to definitely give it a chance. Reviewed on: 4th June 2025

Always helped me out when needed

Always helped me out when needed Reviewed on: 4th June 2025

Credit union allows me to save which allows me to no...

Credit union allows me to save which allows me to not have to worry about Christmas an birthdays Reviewed on: 4th June 2025

Every time I need a loan or top up they...

Every time I need a loan or top up they help me Reviewed on: 4th June 2025

Lovely lovely staff

I suffer from really bad anxiety but nomater who I speak to from here they are so lovely take the time to explain how a decision would affect me .. expecially if it would ruin me getting a Xmas loan intime Reviewed on: 4th June 2025

Great customer service

Every time I use great customer service & app is easy to manage Reviewed on: 4th June 2025

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