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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3353 reviews)

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4.96

Based on 3,350 reviews, last reviewed 20th Jul 2026

1536% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Enterprise Credit Union. Excellent service from Enterprise Credit Union. The staff are always friendly, helpful, and professional, and they take the time to understand your ne... Read more Reviewed on: 20th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3353)

Fantastic staff excellent customer service

Extremely helpful and friendly service nothing is ever to much trouble for them to help you with your enquiry excellent service the staff go above and beyond to help with your enquiry Reviewed on: 15th April 2025

Overall just brilliant.

Overall just brilliant.. especially during this time of poverty. I was in a muddle and ECU helped me within the second day.. I was out of my financial situation which has now put me in a much better financial state. Thank you so much guys. Reviewed on: 14th April 2025

The people of credit unions are always there no matt...

The people of credit unions are always there no matter what when needed you instantly feel that family friendly connection upon speaking to the customer service always a great service and outcome to get the help we need these people are angels and do not realise how much they help us people out they are only ever a phone call away to help you financially Reviewed on: 14th April 2025

Fantastic don’t know what I would do without it

Fantastic don’t know what I would do without it Reviewed on: 14th April 2025

Pilch Lane Credit Union are absolutely fantastic, th...

Pilch Lane Credit Union are absolutely fantastic, the staff are friendly and understanding, they really helped me when I needed it in a reassuring friendly way. I can also still save while paying g off my loan which is fantastic Reviewed on: 14th April 2025

Smooth easy process

Smooth easy process easy application Reviewed on: 14th April 2025

The credit union is great

I have been using the credit union for 14 years to save and to also secure a loan when needed. The interests rates are very low and I know that the community benefit from this through the annual subsidiary. I also began to play in the monthly draw. I have not won yet but it’s lovely to see the money going back to members of the community and not in bankers pockets. The customer service has always been fantastic. I can honestly say every member of staff is very caring towards the clients. Reviewed on: 14th April 2025

Community based service, excellent customer service,...

Community based service, excellent customer service, meets the needs of the local community with real alternative to unscrupulous money lenders. Financial service and information leading to sustainable lifetime budgeting and saving habits. Reviewed on: 14th April 2025

A*** customer service

Always so helpful with any queries, fast responses and always there when needed. Reviewed on: 14th April 2025

Lovely friendly staff and very helpful

Lovely friendly staff and very helpful Reviewed on: 14th April 2025

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