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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Never had an issue.

Never had an issue. Always ready to help. Fast and efficient. Reviewed on: 16th April 2025

Great help me buy new car so happy and very easy fas...

Great help me buy new car so happy and very easy fast loan staff are so helpful friendly I have been a member for about 14 years now they even do a lottery that helps charity's not won one yet but there cash prizes are amazing Reviewed on: 16th April 2025

Excellent

Brilliant service, good communication Reviewed on: 16th April 2025

Staff are very well manned and a brilliant help

Staff are very well manned and a brilliant help Reviewed on: 16th April 2025

Straightforward hassle free experience with great staff

Always a timely, hassle free experience with experienced, polite staff who are always on hand to help & give advice where necessary. Reviewed on: 16th April 2025

I always recommend ECU to others,the staff are alway...

I always recommend ECU to others,the staff are always very helpful and understanding if you are struggling financially Reviewed on: 16th April 2025

Always really friendly & helpful

Always really friendly & helpful Reviewed on: 16th April 2025

I’ve been with ECU for about 10 years now!

I’ve been with ECU for about 10 years now! Having that lifeline 2 times a year is just what I need at times to pay for the expensive necessary things that I can’t just afford outright every month. I can’t save money on my own for toffee, but putting money in ECU to save for me and get such loans out of the savings is really amazing. Reviewed on: 16th April 2025

Always helpful and friendly and listen to your needs.

Always helpful and friendly and listen to your needs. Approachable and treat customers with kindness. Requests have always been reached in a timely manner. Can not fault the team Reviewed on: 16th April 2025

Enterprise credit union... Amazing

Enterprise credit union has helped me over the years they are amazing and help out other family's it's really easy to set up and apply for loans and really fast at replying and sending threw your loan Reviewed on: 16th April 2025

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