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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Always got the help when asked.

Always got the help when asked. Lovely people always make you feel welcome Reviewed on: 6th July 2026

Great customer care, staff always friendly and helpful.

Great customer care, staff always friendly and helpful. Quick with response. Reviewed on: 6th July 2026

Always friendly and helpful never gudge me, always l...

Always friendly and helpful never gudge me, always listen and help me Reviewed on: 6th July 2026

Alwgood serviceays a prompt and very polite experience.

Always a prompt and very polite experience. Well done to all. Reviewed on: 6th July 2026

At first I didn't think I would be accepted for a lo...

At first I didn't think I would be accepted for a loan as I had tried with different companies before but my friend told me about enterprise credit union and said I should apply. Within in a couple of days of me applying I received a phone call saying that I have been accepted for a loan I was completely shocked by this. Ever since then enterprise credit union have been a continuous support for me and have given excellent customer service when ever I have been in touch with them. I have and continue to recommend this service I know to anyone who is struggling financially and/or going through tough times with money. This is a company that will always be help to a very high standards by me. Reviewed on: 6th July 2026

Great credit union.

Great credit union. Very straight forward and clear. Loans are a great way to save money. Much better than a bank loan with great benefits. Staff are great and always work fast. Highly recommend to anyone needing that little bit of help Reviewed on: 6th July 2026

All the staff are amazing there attitude to helping...

All the staff are amazing there attitude to helping others is so professional but also compassionate especially if you find yourself in difficulty, honestly there amazing. Reviewed on: 6th July 2026

The lady couldn’t be more helpfull

The lady couldn’t be more helpfull Reviewed on: 6th July 2026

I contacted ECU when I needed help and they was very...

I contacted ECU when I needed help and they was very kind informative and friendly during my application Reviewed on: 6th July 2026

Loan services

Quick efficient respectful service. Cheaper than other loan companies. Reviewed on: 6th July 2026

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