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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

I have been a member of the credit union for 10 years.

I have been a member of the credit union for 10 years. It is an amazing company that helps everyone. From savings to loans! food job ECU Reviewed on: 6th July 2026

Brilliant customer service, always the get the amoun...

Brilliant customer service, always the get the amount of loans I want every time , been with them years and so handy to have Reviewed on: 6th July 2026

They have allways been amazing in what they do and a...

They have allways been amazing in what they do and are all always there to help Reviewed on: 6th July 2026

Helped me massively when times have been really hard...

Helped me massively when times have been really hard, I think I can say for us a wonderful service! Reviewed on: 6th July 2026

Very helpful specially when you are struggling

Very helpful specially when you are struggling Reviewed on: 6th July 2026

Amazing service everytime!

Amazing service everytime! Staff are great and nothing is ever to much trouble Reviewed on: 5th July 2026

Shirley was amazing talks you through everything at...

Shirley was amazing talks you through everything at ease Reviewed on: 5th July 2026

Hi I really had been struggling in the past and need...

Hi I really had been struggling in the past and needed money for a huge problem I had so I made a phone call to credit union and they were so understanding and very helpful and supportive I had no were else to turn but they were brilliant and helped me with my huge problem I would like to thank everyone who helped me the staff are lovely polite understanding and helpful thank you all so much Reviewed on: 5th July 2026

Very helpful quick reply reliable service as always

Very helpful quick reply reliable service as always Reviewed on: 5th July 2026

I’ve been with my Credit union I think it’s since 20...

I’ve been with my Credit union I think it’s since 2015 and it’s been smooth sailing no issues and it’s helped me being single mum especially when it is my daughters birthday or Christmas this is such great thing to have it helps less stress and worry of. It able to sort the big occasions Reviewed on: 4th July 2026

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