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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

They've always helped me when needed if I've been st...

They've always helped me when needed if I've been stuck they've always helped me and withdrew from my savings which means alot as they don't have to always helped when help wasn't anywhere else joining enterprise has made me feel more relaxed over the years as it's always there and always been a help for me and my children thank you Reviewed on: 4th July 2026

The service is amazing, if the money doesn’t come ou...

The service is amazing, if the money doesn’t come out they will ring or email you to make sure it’s payed and you don’t fall behind. Even when I want to take more money out it’s so easy to do it all online and through a link to sign and it’s all straight forward and no messing. Reviewed on: 4th July 2026

ECU-EFaulkner

I’ve been a customer of ECU Enterprise for around five years, and I can honestly say the service has been consistently excellent throughout that time. From the very beginning, the team has been professional, reliable, and easy to deal with. What stands out most is their commitment to customer satisfaction. Any questions or concerns are handled quickly and efficiently, and you always feel like a valued customer rather than just another number. Communication is clear, and they go the extra mile to ensure everything runs smoothly. Over the years, I’ve found ECU Enterprise to be trustworthy and dependable, delivering high-quality service every time. It’s rare to find a company that maintains such a high standard consistently. I wouldn’t hesitate to recommend ECU Enterprise to others looking for a company that genuinely cares about its customers and delivers on its promises. Reviewed on: 4th July 2026

Easy peasy

Very easy process, friendly and informative staff. Reviewed on: 4th July 2026

Always reliable easy to save never have to worry abo...

Always reliable easy to save never have to worry about Christmas or that because of you’s Reviewed on: 4th July 2026

Really helpful

Really helpful and kind people to help with needs. Really good service. Helped me with loans and saving money. Reviewed on: 3rd July 2026

Personal loan

Excellent rates for personal loan Reviewed on: 3rd July 2026

SUPPORTIVE

Got help when needed. A place to go to...when you need financial assistance. Reviewed on: 3rd July 2026

I have been a customer many years, and have always h...

I have been a customer many years, and have always had a good experience. Shirley helped process my loan very quickly I’m really happy with tbe service e that has been provided Reviewed on: 3rd July 2026

Always ther to help if needed and I am very gratefu...

Always ther to help if needed and I am very grateful never had a bad experience with ecu Reviewed on: 3rd July 2026

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