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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

5 star service

Always go above and beyond, loan applications are dealt with super quick and there is always someone to talk to if you need advice Reviewed on: 25th June 2025

I have been with ECU for around 6 years now, they ha...

I have been with ECU for around 6 years now, they have always been amazing & i have always found applying for my loans so easy & the payout is very fast. The staff at the st helens branch are honestly fantastic Reviewed on: 25th June 2025

Iv been with my branch for about 15 years , they hav...

Iv been with my branch for about 15 years , they have never failed me. Super fast service, and excellent customer service . Highly recommend both page moss and pilch lane especially Reviewed on: 25th June 2025

great for helping out paying for uniforms and paying...

great for helping out paying for uniforms and paying back each month rather than 100s all at once Reviewed on: 25th June 2025

Friendly

There is always someone to talk, they help me understand more about the loans.There are really friendly to talk to and there always there if I need them Reviewed on: 25th June 2025

When applying for a loan is is easy to do and you ge...

When applying for a loan is is easy to do and you get a very quick response from them which is excellent Reviewed on: 25th June 2025

Always great talking to the girls.

Always great talking to the girls..great help over the phone never had a problem fast and easy loans payed out super fast thank you xx Reviewed on: 25th June 2025

Enterprise Credit Union are fantastic

Credit union have helped me so much over the years, always kind and courteous on the telephone or when i call into branch. I love the app to stay up to date with my accounts, it’s very easy to use. Thank you. Reviewed on: 25th June 2025

I have always received excellent customer service, v...

I have always received excellent customer service, very polite and respected staff, always happy to help and support, and always have time for your query. Reviewed on: 25th June 2025

Amazing company and staff they can’t do enough to he...

Amazing company and staff they can’t do enough to help and give knowledge on loans and saving I have been with the credit union for over 10 years and have never had a issue Reviewed on: 25th June 2025

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