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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3364 reviews)

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4.96

Based on 3,362 reviews, last reviewed 22nd Jul 2026

970% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Well mannered kind staff always happy to help. Well mannered kind staff always happy to help. Reviewed on: 22nd July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3364)

Loan application

Excellent service and quick and easy way to apply for a loan Reviewed on: 2nd July 2026

Best customer service

Staff was more than helpful, I had some IT difficulties and they helped me step by step. Reviewed on: 2nd July 2026

Love the way I can save

Love the way I can save and afford Christmas and holiday thanks to enterprise credit union Reviewed on: 2nd July 2026

Ive been with credit union for years they are great...

Ive been with credit union for years they are great Reviewed on: 1st July 2026

Excellent friendly service fast and reliable Kirsty...

Excellent friendly service fast and reliable Kirsty Ohara Reviewed on: 1st July 2026

Kirsty Riddick

I have been a customer for over 2 years and the only issue I have experienced is opening or receiving forms via email, staff are always quick to resolver the issue. Once I applied for the wrong loan amount without realising and they rang me first to check the amount before processing the loan. They go above and beyond with their customer service and are very friendly. Reviewed on: 1st July 2026

5 stars******

Just normal people trying to help you out. Reviewed on: 1st July 2026

Brilliant company

Had a phone call to set up my account. Advisor explained well and was very knowledgeable Reviewed on: 1st July 2026

Happy customer

No hidden costs or fees or high interest rates, never a problem receiving my loan when due and also helped my credit score a lot! Reviewed on: 1st July 2026

Best loan and savings service ever!

always had the best experience with ecu, always so helpful and reliable especially when needed. wouldn't trust another loan service after being a member for atleast 9 years I couldn't fault ECU in anyway. Excellent service, easy to use and always on hand to help if you do struggle. Reviewed on: 1st July 2026

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